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8610 Harris Rd, Bakersfield, CA 93311
Near Campus Park
Provided by YPmobile
I took my 4 mo old dog in for a broken toe we went in weekly for cast changes after two weeks we noticed a smell the first time no comment from staff the second time they said she had skin irritation no worries right.. Wrong 5 days later she has a gaping infected wound under the cast and we were all but blamed and charged for treatment we will never return and pray our little pup gets better third only concern $$$$$ not animals
This facility advertizes that they see Reptiles, but their staff does not include a Veterinarian that is knowledgable in the field of Herptology. My turtle is sick with something that a whole team of Doctors had no clue what it is. So they summited what they had to the Veterinarian Community online and to a Specialist. But they had yet to be provided with a fecal sample. I gave them a few little seed like pods that only one of my turtles had been passing for several months. Hundreds at a time. Then after putting my two turtles together, they both are infected with something not found in a Veterinary Data base. You'd think they'd be interested in aquiring a fresh fecal sample. (not easy to get from a turtle) But when I did get one, a fresh one and one while not in the water , they wanted money first. But I didn't have any with me and they wouldn't take it over the phone. So that was a waste that could have been an interest to the entire field of Veterinary Medicine. It took me a month to get that and she may not live long enough to get another one. Their website also states, " We never limit our professional scope of learning, and we challenge ourselves to teach our clients the best of what we know." NEVER LIMIT? That's a lie, too. Oh yeah, they said I could come in and get deworming meds to give to my turtle...without even knowing if she had any!?! Consumer BEWARE! It's all about the money. Check out Veterinary Practice online and educate yourselves about what goes on and what goes wrong. Know your pets doctor well before ever trusting them.
BVH Has always been good to me. When my red Aussie Karson was poisoned in Bakersfield while visiting they took me right in & did everything they could to save him. I have never been to such a compassionate caring facility ever that had such sympathy for what I was going through. I have since used them for all my pets & have never experienced a bad visit yet. Again today my cat has a lump on the side of her face. While 2 other vets denied seeing her & not even I am sorry or anything. BVH was again very compassionate & said absolutely we will get your baby in. Very sympathetic to my concerns. I highly recommend them for every critter you have. If the need arises I will use them for my horse also.
We have been a client of Bakersfield Veterinary Hospital for over 20 years. We had great care and service for our dogs at the two old facilities but we extremely pleased when they opened their new 24 hour hospital on Harris Road. It has been wonderful to have not only routine care and emergency care for our dogs but also grooming and boarding that is in one location. Over the years Bakersfield Veterinary Hospital has been staffed with wonderful, caring Doctors and we appreciate them all especially Dr. Julie Betts who takes great care of our dogs. Not only have the doctors and staff been there for our dogs for routine care or treatment but they have been there when it came time to say goodbye to three of our dogs, they were treated with care and compassion. We have great confidence in all the staff at Bakersfield Veterinary Hospital, we know that the front office staff takes great care to make sure that clients with appointments are greeting and directed into a room as soon as possible but we also know that they also take great care to see that those pets that need emergency treatment are taken care first, as they should be. So we thank Dr. Ulrich and his entire staff for creating wonderful facility that has routine & emergency care, grooming and boarding all in one location. For us, you most certainly live up to your mission statement - “Our goal is to treat, cure, and maintain the health of your pets- with sincerity and compassion.” Ed & Monica Hollis
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I will explain the whole story later. Let's just say they need to take emergency off and put "we will let your dog die in the parking lot if you don't pay us first" ......taking this story to the news. And I'm a very responsible pet owner to stop further comments.
I am sorry but you need to have patience. Just because your dog was sick in the waiting room doesn't mean they can see it right away as there are other animals needing to be seen as well. The same concept if YOU went to the E.R...common sense.
Secondly, it is NOT the vets job to tell you how to be a responsible pet owner. EVERY dog owner I know knows the risks of PARVO and what rules to follow....you should have done your homework. Because of your stupidity a puppy died. Heaven forbid you ever have children. Do not for one second blame the hospital for not telling you that. It is common sense(once again)....baffles me that people such as yourself have the audacity to blame others for your lack of knowledge. Owning a puppy is much like taking care of a child, not just for cutesy fun. I am really sick of the irresponsible pet owners who do not bother to educate themselves on how to care for a puppy .
Oh and just an FYI this hospital is great...I just took my puppy there(reason I went to the reviews) and they were amazing. I was in the room within a minute and they were so kind to him. I've been to several animal hospitals in bakersfield and this is by far the best. Don't let the above's skewed review let you think otherwise.
After waiting in the patient room 45 minutes or more for Buddy to be seen, I had to run out to the waiting room and ask for immediate help, the puppy was vomiting and pooping. He was frighten and trembling as I had to leave him alone to get help. After waiting some more endless time, they finally came in with no urgency to attend to him. They took him away and ran some test, later they informed me he had parvo gave me medication and injected him as well. I took him home followed treatments and in several days he was fine, as if he had never been ill. Ten months later, my other puppy showed signs of parvo, and immediately took him in for treatment. Again I was sent home with the medications and expected him to be well in a few days. He did not make it, he died. He was a fighter and a good dog, took his medicine and drank his fluids, he wanted to get well. I took him back on the fourth day seeing he wasn't doing well and this is where he died,in my sons arms in the car as we had been told we would have to wait for a room to come available. After Riley died they then informed me PARVO is a deadly disease and all puppies under a year old needed to kept away from any and all environments where other dogs may have contracted the disease. HAD THEY PROPERLY INFORMED ME OF THIS VIRUS,THE FIRST TIME I WOULD HAVE NEVER BROUGHT ANOTHER PUPPY TO LIVE IN MY HOME. The staff did very little to inform me of this virus till it was too late! The waiting to be seen, the lack of compassion for an ill pet, and lack of information of illness are RED FLAGS to this establishment. I will never recommend anyone to bring pets here for treatment, nor to be employed there!
WORST Veterinary hospital i have ever been too...About 4 months ago we took our 8 year old boxer there because we thought she had a stroke.After driving two hours they told us she had pulled mucles in her neck gave us some meds for her and then we left.3 months later she was still having little weird episodes were she couldnt walk and would fall over,so we took her to a different Veterinary hospital were they told us she has had Vestibular disease (old dog disease).She suffered for 3 months becuase they just didnt feel like doing the right tests!! I really wish that we would have taken her to a different hospital in the first place. I would advise anyone who reads this DO NOT TAKE YOUR PETS THERE!!! or if you already have go to a different hospital for a second opinion.!!!
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My friends and family all adore this hospital and have had nothing but wonderful experiences(maybe the negative reviews are all with a specific vet??). I just took my dog there recently during emergency hours and they saw him right away. the staff was pleasant(one receptionist seemed older and grouchy though) & took amazing care of my little guy. We went back today for a check up and they didn't even charge us! In the past my dog was ill and they did several xrays,blood tests, etc. Ive never had to wait more than two minutes to be seen.
The hospital is approved by the AAHA, which made me think it would be as good as my last vet. Wrong. The reception staff are rude and slow. It takes 30 minutes minimum to check you in an get a room, and that's WITH an appointment. Granted they are an emergency facility and they should take emergencies first, but I haven't seen a true emergency when I have been there. The vet staff is experienced, but also rude, condescending, and manipulative. They don't have time to listen to you, and they do everything to your pet behind closed doors while you wait in the room which I do not approve of. We will not be coing back.
I had a very bad experience with Bakersfield Veterinary Hospital on Harris. My older neighbors little Shih Tzu, “Rocky” which she loved very much, was attacked and critically wounded by another neighbors bigger dog. Rocky's owner didn't speak English and was extremely distraught and beside herself so I rushed Rocky to the Bakersfield Veterinary Hospital for the immediate care he so desperately needed and they would examine him until the owners son arrived and assured them his mother was a customer of theirs, and they had his payment information. Maybe they should take emergency off their building sign and add paying customers only!! Rocky didn't survive his attack.
P.S. Its not the front office fault they have to follow these bad policy.
In reference to the previous review, I feel the same. Outrageous fees kept piling up. First they told me $100, then 200, by the end of the visit I paid over 300 out of pocket and now they want me to go back and run more tests for POSSIBLE problems. Not to mention the staff who could care less if you are there or not. I too have been taking my pet to Dr.Edick, he is the best hands down. Thank you so much for your review. I feel better knowing I'm not the only one who feels this way.
Only go here if you want to pay outrageous fees and have your pet die! I went here on a Sunday morning when my dog had been sick for a day, I know my dog and he was VERRRY sick, that much I could tell. So I didn't mind paying the emergency fee for my dog to be examined. Well I am told that my dog just has a stomach infection and that they wanted to run tests I said ok, because I didnt think it was just a stomach infection. Well they run the tests and tell me they'd like to hospitalize my dog so that they can re-hydrate him, I tell them no because I can re-hydrate my dog myself. So they give me medicine and say if hes not better in a week bring him back. Well I still didnt feel like that was what was wrong so I waited til my normal vet Dr.Edick(the most amazing vet EVER!) opened on monday. Just by looking at my dog he knew that it was not a stomach infection that was ailing him! He immediatly knew that he needed to take an x-ray, the incompetent doctor(Dr.Dahliwal) at Bakersfield Vetrinary Hospital didnt even bother taking x-rays! Well from the x-ray he concluded that my dog needed emergency surgery because he had a foreign object stuck in his small intestine. If I had waited a week for my dog to get better he would have DIED! So lets just say I will NEVER recommend or go to Bakersfield Vetrinary Hospital again! Also when I called to inform them that had I gone off the doctors diagnosis my dog would have died, the only $ I recieved back was $12 for the medicine my dog didn't need. I spent $185. I believe they didnt care and didnt even try to make it right!
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