This is the worst oxygen provider no wonder Medicare advantage plan uses them. I was with Lincare for eight years, but do to my budget restraints I can. O longer pay for supplemental insurance so had to go with the UHC Medicare advantage plan for Kern county. I did my part Jan. 6 2016 and notified them I had to use Apria, they kindly faxed over the paperwork, not once three times and still this this day Feb 20, they claim they never received it. I am on hold again with UHC trying to resolve my issues. They are giving me the royal run around now they tell me to call Rotech for oxygen.
If you can get one of the ladies to serve you it is good service with focus on your issues, and they have a broad if not deep product line. However my experiences with the one man working there have been less than exceptional. He makes you feel like you're wasting his time and he wants to move on to more important business. They have the products, they're close by, but wait for one of the ladies.
I love the staff in this location and the fact they are very knowledgeable about cpap machine/ How Lori and John take time out to explain things in great detail. i recommend this place over any other place. Thank you for helping me sleep better!