I was very happy with the service, with the personalities of the people who worked there, and with the price and product. I looked at more places than I can count in town to find the perfect tile--I wanted tile that mimicked wooden floors. All the tile I saw every place else had the wrong look--almost like a printed-on design. This tile was perfect--it had the color and texture that I was looking for. The people who work there are very friendly and helpful, as well.