I have used this agency for many years and I have always been happy with their service. We got a new car this month and there were some issues that came up when there was a mistake made at the dealer. I called them several times to get some information and they were not only very helpful, but offered some good advice on how to get the mistake corrected. Just paid the tax and picked up our new tag this afternoon plus renewing my driver license. Could not have gone better, even my DL pic was good....... :) John
Susan has taken care of our family returns and our business returns for over 30 years! She and her office always take time out for your questions, but even better Susan has questions for you so that your return is getting maximum deductions. Her expertise has covered our business needs from oil and gas to small commercial returns. I can drop off the complete return package with Sue and not worry....that is a good feeling!
As the poor clerk was waiting on me, they only got 50 phone calls but still trying so hard to get us out of there and people were being very rude in person and through the phone. From what I witnessed, if they were rude to you, you probably brought it on yourself and tested their patience. They were lovely to me but you get what you give. Remember that they don't make the regulations for your vehicles. IT'S NOT THEIR FAULT!!