I had an absolutely amazing experience at Dr. Alexander’s office. I called to make appointments for my children and myself because we were all having allergies and irritation, and I needed an updated prescription for my glasses. I am a mother of two young children and it i...mores never fun going to the doctor’s office. When we walked in to the waiting room, we were greeted by a warm smile from the nurse. I signed us in and sat down with my kids to fill out our paperwork. Of course that didn’t last long and my curious 3 year old began talking to the nurse and asking her questions. She was very polite and friendly which was a big help as it gave me time to fill out the paperwork. We were invited back to the exam room shortly after arriving. My 3 year old was first and sat in the chair. Dr. Alexander came in and introduced herself to us. My 3 year old is use to us going to the doctor for shots and she immediately told Dr. Alexander that she didn’t want any shots. The doctor was very reassuring and calming and told her not to worry, which really helped put my daughter at ease. The doctor showed pictures to my daughter to see if she could tell what they were from a distance. It took a second for my daughter to get the hang of what the doctor wanted her to do and where to look, but Dr. Alexander was very patient and friendly. The doctor even had to put eye drops in my daughter’s eyes and it went great! While her eyes were dilating, it was my turn in the chair. I had my one year old in my lap which made it challenging but both the nurse and doctor were patient and accommodating. One of the things I really liked was that when I was telling the doctor about the issues I was having with my eyes, she showed genuine concern and took the time to explain what was wrong and things I could do to help my eyes feel better. My 15 month old was the last to have his eyes checked. The nurse came in to help the doctor put eye drops in his eyes which was difficult but he got over it quickly. The doctor was having a hard time looking in his eyes because he kept moving. She had a variety of toys she brought out to keep his attention which worked for a little bit. I told her I was still nursing him and I could try to sooth him like that. She was perfectly fine with it and encouraged me to try. I worked like a charm. She didn’t make me feel self-conscious and she was able to complete his exam while I nursed. All of the rooms were clean, neat, and welcoming. Needless to say, I couldn’t say enough positive things about my experience here and would strongly recommend them. We will definitely make our appointments here in the future. view less
This s the old location of the Austin VA Out-PT Clinic. It has moved to 7900 Metropolis in South Austin!!!
I had my Pteregium removal and graft done in their OR/Surgery section with my Eye Doctor. Days before the surgery RNs called me a got all the pertinent information about me and my insurances. Well, that's the most important part of the calls. How are you gonna pay this hospi...moretal :). Then time came where I had to ask the time of my surgery... Guess what? These RNs don't freakin know. One of em tried to give me a number to call back. One of em transfer my call to another dept where she can't give me a tentative time. Then another one said.. most patient showed up here at 8 am... What kind of crap is this? Their excuse was.... well Doctor's schedules changes all the time so we have to give u a number to call the afternoon before your surgery... Wooow... you call this professional environment. Then what matter worst is that... I've never given any instructions about not taking any foods or drinks the day of the surgery. I had to argue inside the prep room about all of these. They have to confirm with my Dr that it's still ok to proceed. Procedure was done very well. The only complain i had was for us to drive to his clinic for contact lens right after surgery. My driver was not really familiar in Austin and I have to give direction while am still drugged with painful left eye. SCREWED-UP!!!! 1 star for scheduling surgery 1 star for the first rude RN named Sharon 5 stars for the 2nd RN who prepd me 4 stars for the procedure itself. had to take 1 for the lens 1 star for 3 RNs who called me 1 star for the RN who followed up on me. Would I recommend this OR/Surgical unit? If you have a V good doctor then yes. If you don't know your doctor then... Hell NO! view less
I started looking for a pain management doctor after I had been hospitalized several times for high blood pressure. No one could say if my blood pressure was causing headaches or if the headaches are causing the blood pressure.I found Dr. Saleemi and she determined my headac...morehes being caused from an old injury to my back and neck. After treating me, my blood pressure went down considerable and my headaches went away. I had have migraines for more than 10 years and they were gone after a few month with Dr. Saleemi's treatments. I wish I met her sooner. She has given me a life back and I cannot say enough great things about her. Any problem I've had has been taken care thanks to her. In addition to a wonderful doctor, the office staff is wonderful and very friendly. Thank you so much for everything Dr. Saleemi! view less