My 18 yr-old-daughter got towed from the UT area after leaving her car in a parking lot of a closed restaraunt. It had the required towing signs...which she now knows are valid after hours. Advanced Towing and Recovery was the agency to call for that lot. I had never been towed so I researched the horror stories on the web. I also printed out all legal guidelines and suggestions by the Texas Towing Compliance (please Google if you're towed!). I was totally ready to deal with rude people trying to screw us over....boy was I wrong....much to my delight. From the first call, the lady was VERY professional and told me the fees and how to get there. She told me they were fully licensed and would gladly show me any license that we asked to see. When we got there they weren't very busy, so the owner, Brad, spent a long time talking to my daughter answering and explaining the laws about towing. We are VERY lucky that our first experience with towing was with this company. If you have a small business and need a towing company....this is the one! It stunk for my daughter to have to pay a pretty hefty price to learn this lesson, but it could've been so much worse. AND they used a dolly while moving her car, so it was in perfect condition. Every bit of paperwork they did was as mandated by the law. I am very impressed!!
I called all of the other towing companies listed above this one on this website. One or two were nice, most seemed annoyed that I called to ask for their prices, and one even quoted me an initial fee of $85 and $200 a mile thereafter!!!! This one was by far the least expensive. I called and asked if they would be available if I called back two hours later. The woman who answered the phone (Mary) was extremely nice, wrote down my name and the price that she quoted me for the towing of my vehicle. When I called back they had that information ready, and I got the lowest price out of all the other's I called. Not only that, but the tow truck driver arrived about 30 minutes after I called! He was a nice guy, and I got to keep my quoted price. I'm very pleased with this company. Although I hope to not have to use a towing service again, if I need to I would use this towing service again in a heartbeat. Additionally, my quoted price was a flat rate - although the woman who quoted me the price said that was because it was within their service area, I believe - so there were no $/mile in addition to an initial fee.
I got connected to Albert's by AMA towing and could not be happier. This company did an AMAZING JOB towing the most inconveniently located RV on earth. The driver was a true pro and the job was NOT EASY AT ALL. It was back the most dreadfully rocky road and required an hour of sweaty work in the August sun to get hooked up in its horrible condition. I can't say enough good stuff about these guys. They really went above and beyond and it was a hard job and they did it perfectly.