I went into this location eariler this month in need of extra cash since my wife had lost her job and we were low on funds. When I called they were able to let me know everything I needed in order to get a loan, the associate even told me how the process works, how to get there and my pay back options. I was afraid because I had never done anything like this before but they made the process VERY SIMPLE! I went in, filled out a short application, all I had to take was my phone bill, bank statement, paystub, a check, and my licence and in less than 30 mins. I had been approved for more cash than I was expecting!!! They explained to me that I could either pay off the loan in full or I could pay the fee in order to renew the loan until my following paydate. The staff was really friendly and welcoming, they even had candy in the lobby for my children, now they cant wait to go back. A few weeks later I went to renew my loan since I didnt have enough to pay off the loan in full yet and was even more impressed when the manager remembered my name and even asked my children how they're day was at school. The renewal process only took about 5 mins and I was on my way. Now thats what you call "EZ Money". I would reccomend this place to anyone needing extra cash until payday- They are located on the south Research Blvd. axcess road in between Anderson Mill and McNeil and there phone number is 512.258.3470.
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The “BEST” Customer Service we have ever received in Austin! The GM of the store (Mr. Ricky) made me and my wife feel like we were family and explained the entire loan process to us in full detail! My wife and I were very hesitant about doing a title loan. But now we will gladly recommend this location to all of our friends and family!
Very impressed with the service I received at Cash For Titles on Congress. I was referred by one of my family friends and the experience was awesome. I received my cash within minutes and was late on my first payment but with a phone call I was told no problem, we do not charge late fees if you hold up your payment date. All Great!