Dr. Wier is a great psychiatrist, but I will be leaving his care due to his receptionist. She has been not just short but flat out rude and insensitive, called me names, and has gone so far as to hang up on me without ever asking why I was calling. I have never met someone that treated people with such disregard in my entire life. She has no business being in the health care industry, especially one that deals with people that are already unstable. It seems as if her sole goal is make people cry or snap. She will not connect you to the doctor, and belittles you when you show up for an appointment. I know I am not the only one that has had to deal with this. I urge all of you to voice your concerns to Dr. Wier. His other receptionist is great, I have no idea why he hired this additional woman, but she needs to go before all his patients do. It is a shame to have to lose a doctor you really admire and trust because dealing with this woman is unbearable. As for Dr. Wier, he is a great psychiatrist. He really works with you to find a treatment that works for you. If you have already found medication that works for you and are just switching doctors, he listens, reads your files, and doesn't make you restart the whole process (which in changing health insurance companies I ran into that problem a lot with doctors wanting to start the diagnose process all over rather than listening to what has and has not helped you in the past). His appointments are a little shorter than some as he seems to deal more with people that have seen a psychiatrist for years and are already set with a treatment plan or are also in other forms of therapy, BUT if you do need additional time just to talk you can schedule it and he will gladly listen to you and help. He is very caring, compassionate, and understanding. I know some people at times need to just be able to talk for a hour or more, and if you need that additional therapy he will give good recommendations for doctors and centers that specialize in your condition. As for someone who knows medication, listens to you, and works with you, Dr. Wier can't be beat.
I have to say that im sorry for the experiences that the women below have shared. I suppose its easier to write a complaint than a compliment. I personally have been seeing Dr. Sweeney for a little over 2 years. She delivered my first baby, and is about to deliver the second next month. I have seen several doctors throughout the years, and none have been as caring and concerned as Dr. Sweeney. She shows actual interest in her patients, and really has whats best for you at heart. In the case that you may not agree with her diagnosis, you have the right to a second opinion. She delivers babies at the hospital next door, so there will be times that she steps out to do this during your appointment. This never happened with my first baby, but has happened twice with this second pregnancy. I am always however given the choice to wait for her to return. Unfortunately with some other physicians, I experienced a bit of racism, or what felt like it at least. Im not the type to victimize myself, but I suppose it happens. Never once have I ever felt that Dr. Sweeney has treated me different because i am a minority. Overall she is an amazing physician that has been recognized numerous amount of times for her great achievements and ability for being a wonderful doctor. Know that you will be in good hands when seeing her and her staff. CouldntBeHappier
Dr. Cardwell is virtually a one of a kind. He has degrees in BOTH neurology and psychiatry. As far as I know, this is not matched by anyone else in Austin and very, very few in the country as a whole. Dr. Cardwell is extremely well read in the physical causes (neurology) of so called "psychiatric" illnesses. I'm a big believer that everything has a physical cause and thus psychiatry really needs a physical disease approach for best success. Dr. Cardwell can and does talk in great detail about the neurological basis of a patients problems and discusses, where appropriate, pharmacological approaches that may help and why they may help. He also offers an astute degree of counseling based on a very extensive database of psychiatric knowledge. He is very intelligent and shows clear caring for his patients. He's also very professional and at the same time can provide a degree of humor (which I find very helpful). There is no one I would trust more that Dr. Cardwell. I would not be exaggerating to say he literally saved my life (I came to him at a deep trough in my life caused by extreme anxiety disorder). I can not recommend Dr. Cardwell nearly enough.