As a newbie to the Austin scene I had been finding it difficult to locate a top notch eye care professional. However, following the recommendation of a trusted friend; I gave Dr. Bob Joe and Associates a shot. From the outset the service and professionalism were second to none. The receptionists were friendly, informative, and in every way helpful. My appointment was scheduled with the " and Associate" Dr. Chhean (and Dr. Chhean I assure you I mean no disrespect by referring to you as the "and Assoc." I just felt it was an apt way to describe you as the other doctor in the practice.) who was absolutely exceptional in her knowledge and consummate professionalism, while drudging through what I have been told a host of times is a difficult patient. I felt at ease during the entire appointment; all of my questions were answered to my satisfaction ( I assure you there were a bunch) and was given all the information I felt I needed to take care of my vision now as well as set me on a path to a future of healthy eyes. The practice offers nothing but the apex of designer frames and fashions while keeping costs relatively affordable. All in all I had an overwhelmingly pleasant experience in my visit to Dr. Bob Joe and Associates, and for once do not dread my next years eye exam. I have found an eye doctor as long as I happen to be here in Austin. Anyone can "craft a lens" or claim to be the "master of the eye" but for my money the proof is in the practice.
I went to North Austin Optical based on the strength of the reviews. The reviews were accurate! I have bifocals, a very strong prescription, and am picky about how my frames fit. I have never received better customer service or better lenses in Austin (or anywhere else). North Austin Optical has a great selection of quality frames (lots of the frames are made in Italy) and Myron was helpful in selecting ones that looked good on me. Due to a strong prescription I need high-index lenses with anti-reflection coating. The cost at North Austin Optical was in line with other shops and several hundred dollars cheaper than the highest priced shops in town. I recommend North Austin Optical to anyone needing glasses - Myron is an experienced and skilled professional who provides excellent customer service.
December 11, 2012 My experience at Today's Vision Gateway was excellent. I was greeted promptly upon arrival. I have an eye condition called keratoconus which prevents me from having clear vision with regular contacts and glasses. I have been to many doctors who could not clear my vision better than the big "E" on the eye chart. I had seen Dr. Chavana at a local laser center, and he suggested Synergeyes contacts. When I arrived for my fitting for this custom contact, Doctor Chavana and a representative from the Synergeyes company were there to fit me with my new contact. I am now 20/20. They have also, scheduled a procedure to stabilize my condition. I greatly appreciate what this office has done for me. I have recommended this office to all my friends.