I don't live close to this store but purchase all of my supplies and equipment here. The manager helped me convert my chlorine pool to a saltwater system. After that, the pool service in Kingwood would put chlorine tabs in the pool when I asked them not to. I called the manager at this Warehouse and asked him if he knew why they might be doing that. He said that he would call my pool service and figure out why and then he called me back and let me know he spoke to them. After that I never had any problems with the pool service. I feel like he went above and beyond what he had to do as a manager of a pool store. I will definitely continue to buy my supplies and equipment at this store.
I bought a Hot Spring Spa at Spa Expo on Burnet Rd and have had it for about 6 months. I looked at several other brands at other dealerships near Spa Expo and did not see anything even close to the quality of the Hot Spring brand. Be sure to get the Silk Balance operating system so you won't need to test the water and add chemicals all the time. We love it!
The professionalism and craftsmanship of Cascade Pools is by far the best I've ever experienced. I have transferred houses quite a lot of times and I have used them for my pool since the beginning and I never regretted it. Everyone who wants a dream pool should get them to build it!