The people here went above and beyond to help me get the car I wanted. I will begin with the disclaimer that I really hate car dealerships. I have been misled, misinformed, and generally treated poorly on almost every lot that I have entered. The list of offenses is long and diverse. So when I called Renee, I did it with trepidation. He greeted me with a very friendly and open demeanor, asked me a few questions, and immediately got me out for a test drive of the exact car that I came to see. He was knowledgeable.. he knew the car inside & out, and he educated me on the car's features while we were driving. If there was a question he couldn't answer. He followed up with me promptly. There was absolutely NO B.S. in this conversation. He was honest about the car and its competitors, which was very refreshing. What I love about Renee is that he's an information provider. He believes in his products, and it shows. He gave me everything I needed to make an informed decision, never pressured me, didn't ask what it would take to get me into the car today, didn't go get the sales manager to help make the sale. He was everything I had ever hoped a car salesman would be and more. I left the lot hoping and praying that my husband would also love the car when he drove it, because.. well.. I really wanted to buy a car from Renee. I wanted to reward him for being exactly the kind of person I want to do business with. Ultimately, my husband was just too darn big for the car, so it wasn't an ideal match for our family. I was very disappointed. Back to the wolves we go! While I haven't completed a transaction with him, I can tell that Renee would be a pleasure to negotiate with. He's fair, up front, and honest. And he's the kind of guy that would be there for you (personally) if you ever had any issues with your car, or questions about it after the sale.
For me, purchasing a car is a once-a-decade deal and it's pretty simple: I buy a car, take care of it, drive it until the thing falls apart and then start anew. Sometimes the car purchasing process ranks up there with visiting the dentist, in that you have to go and do it eventually, but cringe through the process. To my surprise, I did not cringe at all through the process of buying my new vehicle with Renee. He was more than just my sales rep, and as someone who also works in sales, I appreciated Renee’s relentlessness and tenacity to meet my needs. How many sales guy actually give out their actual cell phone number ? 512-721-9234!! (Let me warn you that I’ll post his number again and again. Here it goes !512-721-9234!!) Now, does Renee steal all his "funny" material from last night's episode of Leno? Absolutely. Along with his charm and humor, it was Renee’s doing-whatever-it-takes follow-through that got him the deal. Renee pulled every favor to find me my A3, even when supplies were kaput (that's German for "nada", NOTHING). So just when I thought I was going to have to keep searching Austin or even further, Renee quarterbacked this to reality, for he knew I was hell-bent on getting an A3. I did, however, recommend to Renee that he needs to mix-in some viewings of Conan & the Daily Show to spice-up his witty material. 512-721-9234 I also want to give BIG thanks to finance team (who made the financial paperwork relatively painless), and the other salesman (who - when I got my A3 - provided some VERY helpful tips for my bluetooth phone accessories; big points to this guy and I wasn't even his direct customer). 512-721-9234 This was definitely an atypical car purchasing experience so I will personally vouch for and redirect my friends/acquaintances to Renee. A top notch job! 512-721-9234
Not all relationships start out great. Sometimes they take time to get better and you end up really liking someone or something after some initial hurdles. And sometimes getting over those hurdles will actually make you more loyal than if you never went through them. I'm giving them 5 stars not because they were perfect every step of the way, but because when it was all said and done, they fixed any problems we had and I left very, very happy. I called Renee and I was pretty sure I was ready to make the jump--but unfortunately they didn't have the color combo I wanted. These are very much &amp;amp;quot;white people problems&amp;amp;quot;, so I feel silly admitting it. But details like these are important when making such a big purchase. It really wasn't easy to get the car at other dealers because of my credit situation but everything changed immediately but I called Renee. He literally made what was starting off to be a rough entry into a new car a pretty incredible experience. Renee was able to get me exactly what I wanted and spent a lot of time and effort to make it happen. Seriously, he bent over backwards and did an amazing job. I ended up driving away with the exact car that I wanted and it turned me into a very enthusiastic ‘new’ used car owner--with absolute no remorse for ditching my pride. I look forward to my future years with my vehicle and I also look forward to dealing with Renee again. Side note: If you're considering buying a car here, Renee is who’d recommend. He felt honest, trust worthy and had a great attitude in general. Definitely ask for him.