I had lived here for 4 years without a complaint (on my behalf or theirs)...great location, great school, great floor plans...and then...new ownership took over and thus new management. Unbeknownst to many in the apartment community, they implemented a new rule that if you are late w/ your rent more than 2 times in a year they will not renew your lease. Rent is due on the 1st and is late after the 3rd. My lease stipulated if I paid late I would be subject to a $75 late fee plus $10 per day. I was late 3 times...twice on the 4th and once on the 7th...I paid my late fees and carried on. Well, I and many other renters at the Verandah, got notices that due to this new rule that no one knew of they would not be renewing our lease. Now as we all know moving is a huge expense, very stressful and plus I have two children in area schools. I begged, pleaded, even wrote a letter to the owner that he basically ignored. Still...they would not be willing to budge and I was forced to move.
Now I understand a landlord can decide not to renew a lease for no reason at all...I get that...but this particular situation is clearly a case of wanting to move out long time residents to move in new residents with higher rents due to the new development right next door (Trails at 620).
There have been absolutely no improvements in the property since the new management took over...as a matter of fact it has declined...specifically the landscaping and outdoor areas.
Long story short the new management has no real care or concern for their tenants. They are callus and ruthless. Even a mortgage wouldn't be so strict...no other creditor would be so calloused...but the Verandah sadly is.
I would suggest Riverlodge, Alara, and Alexan. All have great personable staff, great properties and floor plans.