Town North Nissan
- BBB Rating:
- General Info:
- We have a complete lineup of new and used cars, and our customer care continues long after you purchase from us. Thanks to our dedicated car service and auto repair team.
Do not even THINK about buying a used car from these shysters!
Purchased a 2006 Nissan Murano from them in April, 2014. Were assured by their staff that the vehicle was roadworthy but bought a separate extended warranty anyway, just in case. September 2014, the engine started making loud banging noises so took it in for service. Turns out, 3 of the engine mounts are broken off, both front struts, mounts, bearings and boots are worn, and the camshaft sensor is jacked up. And of course, the extended warranty that we purchased didn't apply to any of the work required. Quoted us a cost of $4500 to repair.
Left a message for the Used Sales manager, Joel Alvarez, on September 5, but he never returned our call.
We've ended up taking the vehicle to an independent mechanic for repair. After seeing how Town North conducts the sales side of their business, there's no way we'd allow them to perform the necessary repairs.
Save yourself a lot of time and trouble - just don't engage with them. In our opinion, they are disturbingly dishonest.
I went to dealership to buy a new car after getting a online quote; I talked to a sales consultant called Kevin Ranft who likes to make silly jokes... I was really considering to close the deal but I mentioned to him that I'd like first to stop by at Round Rock Nissan to get another quote... he suddenly changed his attitude... he said that they were all part of the same parent company and that he wouldn't fight for my business because he would try to offer me another $100 just to sell me a car. Good advice! I decided to not go to Round Rock Nissan; got a online quote from San Marcos Nissan and went the next day to buy the car; got a much better deal and much better service than North Town Nissan!