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The Gas Pipe

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Business Details

27

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (512) 472-4847

Payment method:
master card, visa, discover, amex, all major credit cards
Neighborhood:
Downtown Austin
Categories:
Pipes & Smokers Articles, Cigar, Cigarette & Tobacco Dealers

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07/12/2009
response to scoleman1

Crummy for you! I've been frequenting the Gas Pipe for a few years now and have never experienced bad customer service. every time I've had any questions, the employees are at my beck & call answering everything i ask... maybe you didn't speak up? [there have been a few times they didn't know the answer to my question, but they admit it instead of just making something up, which i respect]. as far as your problem ... view more

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02/18/2009
cool store

I don't like this location as much as the north store but the staff was friendly and very educated about their products. I love these guys so much because the staff is so much friendlier than the people who run planet K. Plus they don't have any of that B.S like oat willies and planet k they just have pipes and posters and vaporizers and cloths and stuff like that, not a bunch of magazines and random crap.

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03/03/2008
better here than there

GasPipe has earned the right to refuse the exchange of any merchandise for any reason, the place has been open for decades and I have come to the conclusion that these people know exactly what they are doing.Hence staying open for over decades and thriving.They CAN refuse you or anyone trying to return a broken or defective piece.It's unfortunate that some one spent$300(+/-)on a water-pipe,used it,probably broke it a... view more

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12/30/2007
Makes me Happy

I always have a great experience when I visit The Gas Pipe Emporium. The employees bend over backwards to help me out whenever I am in need, and they continue to do so as long as I keep it legit. From the years I've been going I've witnessed that they do not tolerate anyone intending to use their products illegally, so as long as you play by the book, they treat you with respect. Make sure you don't bring any minor... view more

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01/17/2007
Better off going to Oat Willies or Planet K!

Sure, they have a lot of smoking products and other things, but none of it is of quality. If you buy a defective product for hundreds of dollars from their shop, they will not give you a refund or exchange it for something else when you bring it back. Instead they will rip you off. When I told the manager that I would tell my friends not to go there and that I would write bad reviews about it, he told me, ?We?ve be... view more

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The Gas Pipe

701 E 5th StAustinTX 78701

(512) 472-4774

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The Gas Pipe

701 E 5th StAustinTX 78701

(512) 472-4774

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