Joe, the owner came out to pick up a huge order of "flag pole ground sleeves" that were here. The company was moving their warehouse out of the area and wanted to scrap the ground sleeves. Joe took care of it promptly. He was fair and did not leave until all the metal was gone. Awesome, Courteous. The only thing I did not like is they found a rattle snake and threw it into the field. I want it killed. I am going to call them again as I have a lot of things here that need to be picked up.