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My It Pros

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Business Details

23

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

TollFree: (800) 746-1750

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Payment method:
amex, cash, diners club, discover, master card, visa
Location:
Barton Oaks Plaza Office Park
Neighborhoods:
South Lamar, Barton Hills
Categories:
Computer Network Design & Systems, Network Communications, Computer System Designers & Consultants

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Reviews

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JDSSM

Posted: 10/11/2010

Provided by Citysearch - 
Overall
WORST CUSTOMER SERVICE

This place is a total joke! I first spoke with them for an hour describing my situation. Next, a week later, I went in around the beginning of August to discuss my needs. I sat through 2hours going through my situation (not including my 1 hour round trip time). They wanted me to come back and to ""Chris"", the president of the company. Once again, a one hour trip and 2.5 hour talk later, we were basically at the same point as when I came in. They said they would back to me in 2 days. Well, 2 days became a week so I e-mailed them. No response. Three days later, I decided to call them. I asked to speak to ""Sheridan"" but ""Matt"" who answered the phone said she was not in. So I left a voice mail. I called again 1.5 weeks later and said I would have to leave another voice mail. So I did. At this point it's the beginning of September and still no word. This time I wrote Chris an email and guess what....no reply back...go figure!! These people are a total waste and makes me wonder how they are still in business! (I gave one star because I could not give zero).

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My It Pros

901 S Mo Pac ExpyAustinTX 78746

(512) 472-6000

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My It Pros

901 S Mo Pac ExpyAustinTX 78746

(512) 472-6000

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