Posted: 5/25/2009Provided by Citysearch -
It's never pretty when a long-time stylist leaves a salon, but I was amazed at how poorly Maximum Fx handled the departure of one of their long-time veteran stylists. I wasn't told that he had left or that they had booked me with another stylist---they didn't even see fit to mention it when they gave me a reminder call the day before the appointment. This is poor, poor service--kind of felt baited and switched. I didn't expect them to hand over the stylist's new contact info but give me the option of keeping the appointment and re-booking with the stylist of MY choosing at the very least. Poor form. Won't be going back there again.