I liked my color (which was brown with a reddish hue) but was interested in henna hair color to cover my gray hair naturally. I was tired of traditional hair color due to all the chemicals. Jamila informed me henna was perfect because it would naturally cover gray hair. She said henna needs to be on the hair for a couple of hours so she put it on my hair, wrapped it in a cap, put me under the dryer, and sent me on my way. I went home, waited a few hours, then washed it out only to discover my hair was now jet BLACK. I thought washing it several times may help but it was to no avail. When I called her, she advised that she had “other clients.” She emailed to advise me to wash my hair or buy color remover. She offered to color my hair again but could not guarantee how the color would turn out. I refused her offer, opting instead for a refund. She informed me she would not refund the entire amount because she should be compensated for HER TIME. I have yet to see a refund and I’m now stuck with BLACK hair! I'm afraid to put another color or solution on my hair for fear that it will break off or fall out. I IMPLORE YOU, DO NOT GO TO JAMILA. You are better off viewing "You Tube" videos to see how to color your hair with henna.