Ichiban

My friend and I went here yesterday evening, hoping to enjoy a nice meal. Well, things went wrong from the time I walked into the place. First off, they really need to feed the poor Koi fish out front. As soon as you walk up they all swarm around the little bridge, & there are a bunch of them. I was tempted to go to the nearest pet store and buy Ichiban some fish food so they could feed them. So I go into the restaurant and I'm seated. I wait around 15 minutes and nobody showed up to take my order. The place wasn't even busy, either! I watched other customers get seated and instantly get their orders taken while my friend & I just sat there. Finally some guy came up to take our order. While he was at our table I asked him if they ever fed the fish. He told me "No" & said "Why don't you purchase some food and feed them?" Then he said they haven't fed them in 3 weeks. ARE YOU SERIOUS!!?? Anyways, an additional 15 minutes passed & our drinks still hadn't been served to us. I finally got his attention and asked him did he forget about us. He laughed and said "Yeah". I told him it had been 30 minutes now and this was ridiculous. For some reason he found it funny. We then got up and left. I do not know his name; he wasn't wearing any type of uniform or a name tag, but he did have on a Northface shirt. So management, if you're reading this, I hope you take note of how poor we were treated and really focus on improving your customer service. We didn't find anything funny about starving the Koi fish and waiting 30 minutes for our drink order. I will not be returning EVER, & I will be sure to tell everyone I encounter about this horrible place.

The food was okay and slightly moderately priced. The atmosphere was nice. I wish they had offered us the more traditional rooms along the back-walls. Didn't think the restaurant was special. They didn't have a traditional korean tea. Go to the side restaurant in the New Oriental Market in Austin, that's where you'll find great Korean food at a low price.