It truly makes me sad to post this review. I am currently transitioning from relaxed to natural hair. Everyone had been talking about these Dominican Blowouts to help with transitioning, so I decided to give it a try. As far as I know, this salon is the only one in Austin that specializes in these blowouts. I went to Marlin and loved my hair when she was done. It was beautiful & looked absolutely amazing. However, things soon changed leaving me with bitter disappointment & frustration. The 2nd time I went to Marlin, she was running 2 hours late. This was a major inconvenience, since I was coming on my lunch break. I just used PTO to make up the time and decided to give her the benefit of the doubt and let that on slide. After leaving my visit, I scheduled a 3rd appointment 2 wks out to have my hair blown out again. I received a call from Marlin literally the morning of my appointment saying that she would have to take me later, because she had to make room to squeeze in another client. I was so angry & frustrated because again- I had scheduled this appointment around my work schedule. My hair was getting frizzy and I desperately needed a blow out so I just agreed and accepted her apology. She guaranteed me that noting like this would ever happen again. The last straw was when I made another appointment 2 weeks in advance (On a Saturday this time). I was heading to New York for New Years to watch the ball drop. My appointment was scheduled so my hair could look nice and be manageable while traveling to Time Square. I wanted everything to be perfect. 3 days before my trip, Marlin texted me saying she could not see me until a week later because she had decided to take a trip to Alaska. I was furious!!! She left me royally screwed!!! My hair was a mess and I had absolutely know clue what I would do. I don't think I have ever been so disappointed and let done by a hairdresser. Luckily, my old hairdresser squeezed in room for me & did a sew-in. From thereon, I have been using sew-ins to transition. I would NEVER recommend such an unreliable & irresponsible hairdresser to anyone!!! To seal the deal, I called the owner in an attempt to report Marlin's incompetence & was told that she would call me back. 1 week later.... NO CALL. I made 2 other attempts and heard nothing. It has been over a month and the owner still has not called me back. This place is a joke & a disgrace. Please think before you come here. This is simply unacceptable & a lack of professionalism to the fullest extent!!!