Top-Notch Experience, All Around
I have had facials in top spas all over Austin--Milk & Honey, Viva, Bradz, etc. and the facials I've received at Face to Face rival all those big names, at a much more reasonable price. These are results-oriented facials (and you WILL see results) but with all the feel-good features, too--best massage with facial I have ever received (from Ebony)! My skin looks better than it has in years (maybe ever) and I drive 16 miles to go to this spa--it's worth it.
The thing that really sets this spa apart for me, though, is the staff and customer service. I have been around while the owner, Jenny, has dealt with maintenance men and difficult customers, and no matter the situation, she always responds with such respect and kindness. PLUS she really knows her stuff when it comes to skincare. I've received my last two treatments from Lindsay, who is not only an excellent esthetician, but who is also great to talk to. I always leave Face to Face feeling pampered and extremely positive--all the wonderful talented people there just have that kind of effect on you.
I have never had anything less than an excellent experience at Face to Face, and I highly recommend it. Even though I am a college student and on a tight budget, I ended up opting into the membership program and I am so glad that I did. Seriously, try it out; you will not regret it!