EMERGENCY ANIMAL HOSPITAL - NORTH

Staff & Vets at this place are great. I brought my cat to this hospital because they had 24 hour care in which my vet had closed over the weekend. I liked the option to come by & visit my cat anytime to meet the Vet with questions or concerns to ease my mind. Overall completly satisfied with the service. As a responsible pet owner, I'm glad I choose this place for treatment.

My best friend is dying of bladder cancer and it is one of the worst experiences of my life. After an entire weekend of whimpering and rubbing his tummy on the carpet I was desperate to find my pup some relief so I took him to Emergency Animal Hospital of Northwest Austin. The doctor gave me information about the treatment of Transitional Cell Carcinoma that my former vet never mentioned and I'm grateful to her for that. She seemed to have a lot more knowledge and compassion than the other vet and I will certainly follow up on her referral. The jury is still out on the remainder of our visit and when the issue is resolved I will return to YP, remove this rating/review and post my final rating/review.

I have an elderly dog of around 15 who somehow blew a disk or ripped a tendon or something to her back . I took her to my vet and told them of her symptoms but she wasn't screaming by the time they saw her so they dismissed it . Next day symptoms return and are even worse and my vet if full and can't see her for a week . I couldn't stand to see her suffering as badly as she was , shaking , screaming , drooling . It was heartbreaking . I took her to the ER vet to just end her suffering but after they administered a shot she was not doing those things anymore , so they sent me home with meds and refused my request and basically told me to take her to a kill shelter . I got the meds , did what they said and as I predicted the meds wore off and my little dog is in horrible agony that the pills don't help . I was treated like a horrible person as I begged them to not let her suffer and the vet acted like I was a fool . I will wait until my regular vet can see her of course , and as I listen to her scream ... I will try not to hate that vet .

I agree with 3896, they are very very expensive. I just took our small dog there for them to watch overbite after surgery. They where given directions from our normal vet , they didn't seem to care what our vet had asked for them to do. They did their own exam and came up with 18 items they needed to bill us for , ultrasound, several extra meds. (Over $300 worth) , double charges on monitoring, hospital intermediate (whatever that is) and many other items. To me it is quite obvious, their main goal is to bump their ticket price up as much as possible because they know they have you by the short hairs. Believe what you read in the reviews you see here and at other sites, this vet will severely over charge you for their service, and with an attitude like that it makes you wonder are they even doing what they charge for and the quality of care. I agree with lob67192 lobby the Texas legislator , these guys need regulation. We where billed nearly $1000.00 for them to monitor our dog for one night.

I've been to this place many time and I've always received great care for my pets. They have treated a torn toe nail on one dog; treat facial abscesses on another due to a fight; they euthanized an elderly cat when it was time; they euthanized our neighbor's dog when he got hit by a car (we had to take him in--neighbor was too distraught).



The only time they missed something was when we took our elderly English Bulldog for lethargy, cold like symptoms and weight loss---they x-rayed his lungs and found them to be clear and told us to feed him more and went us on our way. It turned out that the dog had ingested a toy years before and it caused a blockage.