- Payment method:
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- Old West Austin
- Coffee Shops, Breakfast, Brunch & Lunch Restaurants, Cafeterias, American Restaurants, Coffee & Espresso Restaurants, Family Style Restaurants, Restaurants
- Other Information:
Cuisines: American, Family Style, Coffee House, Diner, Cafe, Omelets
Price Range : Average
01/03/2010Provided by Citysearch -
We visited this burger place after reading that they came in #2 on the Texas Monthly top 50 burger joints in Texas. Unfortunately, based on all that I have tried so far, I would not have ranked them #2. The are good but nothing exceptional. The best feature of the Counter Cafe's Burgers are the buns...the buns are excellent. Fluffy, lightly toasted and sweet. As for the meat, it lacks flavor but you can tell it is of high quality. I was disappointed that my order came out wrong. After drooling over my neighbors perfectly prepared burger masterpiece, I was greatly disappointed that my burger lacked the grilled onions and bacon as requested. The cook graciously grilled some onions and placed a couple of bacon slices on a separate plate for me; however, after oogling at my neighbors burger delivered (which was just as I had ordered mine), having the bacon and grilled onions slid to me on a plate just didn't produce the same effect. My partner's burger was also prepared incorrectly. If not for the mistakes and lack of attention from the waitress, I would actually have put them on my list of places to frequent. Unfortunately, since I work very hard for my money...I choose only to frequent establishments that understand the importance of quality service and getting orders right the first time around.
09/04/2009Provided by Citysearch -
Ranked #2 in Texas Monthly's Top 50 Burgers in Texas. The burger itself was an awesome hand formed patty, cooked and seasoned to perfection. Cheese was high quality, as well as the toppings. The bun was excellent as well.
45 minute wait in the hot sun, rude service and a super cramped eating space prevents this place from a 5 star rating. Worth a go if you can find it on a non busy day!
08/16/2009Provided by Citysearch -
Having had excellent service and wonderful food previously, we waited about 30 minutes in the hot sun today. Our waitress's behavior when I tried to ask a question as she delivered the food was the rudest treatment I have ever had in Austin. It was exceeded only by a surly waiter in the Marais 3 years ago. After she considered her actions, she stopped by the table to explain, but never apologized. The food was great, but we left feeling sick to our stomachs. There are too many excellent restaurants with courteous staff to put up with such an attitude.
06/22/2008Provided by Citysearch -
loved the food!
Paid five dollars for a diet coke and one refill. They don't tell you that the refills are going to be extra.
I would go there again and drink water.
veggie sandwich and the pimiento cheese sandwich were really good!
Love the sweet potato fries!
02/26/2008Provided by Citysearch -
This place is just too small, for such big flavor. My best tip for you is to go during off peak hours. There is only one table inside and one outside that seats more than two, otherwise you sit at the counter. I love sitting at the counter, I get to talk with the chef, who is very approachable. Since I'm almost as good a cook as him, (better then 90% of the chefs in this town) I like being able to relate to someone knowledgable. At one pointhe was making a very good DEMI-GLACE, from scratch, to serve with the steak. They may not be doing that anymore as the subs, on his days off, would forget to include it and I guess they got complaints about inconsistancy. Don't let that deter you, this place is quite good, and affordable with local and organic food whenever possible. BTW, it's all good, so order anything.