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By Cindy Day Spa

OPEN NOW

Today:10:00 am - 7:00 pm

1611 W 5th St

AustinTX 78703

(512) 474-2168

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Business Details

7

years

in Business

Luxury Nail Salon and Day Spa in Downtown Austin
Hours:

Regular Hours

General Info:
Full service nail salon, massage therapy, waxing services, and facials using Dermologica products
Sponsored Links
Brands:
OPI, Dermologica
Payment method:
discover, amex, visa, mastercard
Location:
Convenient to downtown Austin, on 5th St. one block west of Mopac
Neighborhood:
Old West Austin
Amenities:
Plush manicure station and pedicure massage chairs in zen upscale surroundings
Categories:
Day Spas, Nail Salons
Other Information:

Parking: Garage

Price Range : Average

By Appointment Only: No

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Reviews

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06/04/2012

Overall
For the first time in my life ...

For the first time in my life (and I get mani/pedis regularly) I had an enjoyable conversation with a manicurist. Genuinely friendly employees and a great manicure.

07/28/2011

Overall
Great service and staff. I hig...

Great service and staff. I highly recommend the Supreme Pedicure. It's wonderful. I'm so glad that I found this place because it doesn't smell like a nail salon, very clean. Will most definitely be back.

06/22/2011

Overall
I've been going to Milk & Hone...

I've been going to Milk & Honey and justed discovered By Cindys so I thought I try this place for a Mani/Pedi. Wow what a difference. The service and atmosphere is just as nice if not better. I didn't need an appointment to get serviced. Mary was my tech and she did a great better job on my hands and toes. Lets just say its a bargain for what you get at By Cindys. Can't wait to come back.

06/04/2011

Overall
clean and VERY attentive!

I goto cindys all the time, and I love it. When I walk in they always greet me, offer me anything I want to drink from wine, margaritas (which are awesome), cucumber water, or sodas..oh did I mention they're FREE! Oh and the girls no matter which one always give me very deep and good foot massage. Besides all that I always know its clean, they clean EVERYTHING right in front of you. If your looking for a new nail place this is it, has everything. I love it!

06/04/2011

Overall
I LIKE THIS PLACE. This is ...

I LIKE THIS PLACE.



This is my 3rd time here and its always been pleasant. I like the fact that there always consistant with my Pedicure Manicure. Its rare that I get this kind of service at any other Day Spa. The atmoshphere is simply relaxing. The Ladies are kind and accommodating. The bathroom is tastefully wierd( its completely mirrored). There rain drop water fountain relaxes me. They provide me complimentary beverage and a Ipad. The Ipad keeps me entertained while be serviced. I strongly recommend this place.

06/01/2011

Overall
DO NOT GO HERE! I called t...

DO NOT GO HERE! I called to schedule an appointment for a long over due pedi/mani with a special they have been advertising of half off for the whole month of June. When scheduling the appointment I verified the regularl cost of $55 would be $27.50. I showed up for my appointment and the girl at the desk presents me with the 'Real Deal' which is $45 in stead of $27. I explained that was not what I singed up for and she said okay and sat me down and said no worries. The nail tech was amazing and did an a great job.

I go to the register to pay and was told it woul dbe $45! So once again I had to go through the whole deal again! She rolled her eyes at me, said ok and handed me my credit card statement with a pen to sign the ticket. The pen leaked all over my hand and wallet. Ruining not only my wallet but my manicure! She did not offer to help and said Im sorry. I said can you please try to remove the ink. She reluctantly grabbed a cotton swab and led me to the door.

07/02/2010

Overall
Bad! Do not recommend!

I usually go to Tarrytown nails, and thought since I work near 5th, I would try Cindys Day Spa. I made an appointment for Thursday afternoon for a manicure and pedicure. The facility was nice, and clean so I assumed they would also do good work. Even after I returned from it, I referred a friend there the next day telling her how nice it was. She went and had a manicure done by them. By Saturday my nails and toenails had started chipping, the girl that did my nails did the polish very thin, so not only was it chipping, it was starting to show through my nails. My friend's nails started chipping by Sunday! Maybe it is just me, but I do not want to pay $40 to have my polish last 2 days!!! I could have done it myself and used that money for cocktails!

So I called on Monday to say I loved the place, but am very disappointed, and told her what happened. The girl was very nice, said she was so sorry and for me to tell her a day that week that would work to come back in and she would re-do it for FREE, and even give me a parafin treatment. That would have been great, and the right thing to do as they are a new business and that is how you treat customers when you do a bad job. However, I got a phone call 2 hours before I was supposed to go back in for my re-do and they said sorry, but the owner, Cindy said she will not do it for free, that I had to pay for it. She said there is a 3 day period, so I should have come in on Monday. I told her that would have been fine if they would have told me that on Monday when I called, however the girl asked me what day was convenient for me, and I told her Thursday, so I could have fresh nails for the holiday weekend. I have to say that is one of the worst ways to handle business! You don't treat your customers like that!! Especially when you are a new business! I am appalled and I definitely will not be going there again, and I DO NOT recommend it to anyone. Yea, it is nice inside, but who wants to pay $40 for 2 days worth of polish, then be treated like that. You don't deliver bad work, then say you will redo not at no charge, then call the day of and say "Oh, now Cindy wants you to pay for it, and won't do it for free!" Bad, bad way to handle business.

06/09/2010

Overall
The place to go!

I love this place! Wow ... it's so upsale but doesn't have the high price as a day spa would be. It's a beautiful spa, perfect to host a bridal party. or any party there. The lady there did a great job as well. I will be back soon!

02/09/2010

Overall
Amazing

The place is beautiful, great service, and it's simply a great spa. I give this place 5 stars and I will definitely come back for more. Did i mention they serve red & white wine, coffee, juices?! It's a great place to relax by yourself or with friends.

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By Cindy Day Spa

1611 W 5th StAustinTX 78703

(512) 474-2168

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