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BMW Of Austin

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Business Details

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Located in Austin, Texas, BMW of Austin is a part of the Penske Automotive Group. The automobile dealership features a range of new and pre-owned cars and sport utility vehicles from BMW. It features 3, 5, 6, 7, X3, X5 and Z4 Series models. BMW of Austin operates a service department that provides oil and filter changes, tire rotations, wheel alignments, cooling system inspections and brake fluid flushing services. It also inspects hoses, clamps, radiators and steering components. The dealership's parts department carries a selection of street and racing components. In addition, its financial services include online credit applications and payment estimators. The dealership also provides insurance plans, lease programs and financial packages through various certified lenders. It offers online tips on purchasing vehicles. BMW of Austin offers appointment scheduling and parts order placement options.
Brands:
Bmw
Payment method:
discover, master card, visa
Categories:
New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers, Auto Repair & Service

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01/29/2014
Top notch everything-

I am from Tyler passing through on a road trip and needed an oil change before I head to New Orleans. I had no idea how nice this place would be. Best service lounge I've ever been to, everyone from the service advisor Travis to the porter to the coffee barista here was top notch. Very helpful and not pushy, but very knowledgable. Also washed the car for free- I'll be back

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02/15/2010
I Miss You!!!!

I purchased a car from BMW of Austin in August '05 and owed it until March '09 when I decided I wanted a Hummer. The customer service was always great at BMW but I never knew how good I really had it until I brought my Hummer to the GM dealership. I have never been treated so rude and ignored by their staff and the overall lack of customer service blew my mind! I am currently trying to convince my husband to let me t... view more

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11/11/2009
Taken advantage of

My wife bought a BMW with $3500 worth of warranty coverage. She did this when I was away on business. Come to find out the warranty hardly covers anything. I could understand things that are ware and tear not being covered, however leaks into the interior of the car, gaskest for the oil filter, trim falling off on the exterior. The car will just shut off driving down the road, they still have not figured it out. ... view more

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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BMW Of Austin

7011 McNeil DrAustinTX 78729

(512) 343-3500

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BMW Of Austin

7011 McNeil DrAustinTX 78729

(512) 343-3500

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BMW Of Austin

7011 McNeil DrAustinTX 78729

(512) 343-3500

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