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Best Vet

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Business Details

Excellent Care at Affordable Prices
Hours:

Regular Hours

Mon-Fri 8:30pm-5am ; Sat Closed ; Sun Closed

Payment method:
all major credit cards, check
Categories:
Veterinary Clinics & Hospitals, Veterinarians

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04/27/2014

This clinic took my cat with no notice in an emergency situation. They were knowledgeable, expedient and patient with my 10,000 questions, and the bill was very reasonable. The staff went above and beyond in my case, even offering to help coordinate pickup after normal business hours. Simply wonderful.

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01/11/2012
The only other name that would...

The only other name that would better suit this vet would be "PERFECT VET". I love this place!!! Everyone there is so caring & helpful. I had my dog Chuy for almost 5 years when he suddenly went paralyzed in his back legs. I was devastated!! A friend of mine recommended BEST VET, I took him there immediately. They did everything they could for Chuy (&me). Despite all their efforts Chuy did not get b... view more

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05/18/2011
Wonderful and trustworthy - highly recommended

We have been using these guys since we bought our first pug in 2008 (we had two pugs for a while, but they were territorial over our new baby so we gave one to our close friends...can you tell I still feel guilty about it?) I cannot tell you how wonderful they are. First of all I'm always impressed that the staff has not turned over (aside from one receptionist that left to have a baby) at all in 3 years. Every staff... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

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05/15/2011
Wonderful Compassionate and Caring Vet!!!

I have a 11 year old rescue chihuahua named coco and she needed some dental work done. I was looking for a new vet and luckily I found Best Vet and Dr. Bob and his wonderful crew. Its the first time I have ever brought my little girl into a vet and she was happy to be there which was the first great sign that I had found the right place. Everyone there was sooo nice! My initial estimate for coco's extraction of ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

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01/21/2010
One of Austin's Best Kept Secrets!

I came across Best Vet by chance several years ago when my pup got parvo. I was on my way to Banfield (Petsmart's) Pet Hospital when I passed Best Vet & decided to see if they could help me out. They fit her in immediately, without an appointment, and charged 1/3 of the price that Banfield would have. They were also willing to work out a payment plan if we couldn't pay that day. The whole staff was very positive... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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12/15/2009
Caring staff, wonderful care!!

I have lived in Austin my entire life, and have been to my fair share of vets. Dr. Bob and his staff are friendly, down to earth, and they don't try to up sell useless test and products that you really don't need. They are genuine and truly care about your pets, no matter what you bring in. My menagerie of four legged children include a hamster, ball python, and a classic ""caution"" cat. Even though my cat wants... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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10/14/2009
Don't take your animals here!

can't believe how completely awful I feel. Best Vet in Austin is the WORST place to EVER take your loved pets! I had gone through a terrible time with my sweet, sweet Capezio and had to make a very hard decision to put him down. The vet let... me and my husband take a couple of days to decide what we wanted to do with his body, and said that he would offer a free of charge option along with the other options availabl... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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09/08/2009
WORST experience with a vet EVER!

Our dog had surgery, and was released back to us after being injected with an opium cocktail. He could not walk or stand. He urinated on himself several times, could not sleep and was confused. When my husband returned home with our dog, I asked him how he got the dog in the car, ""they carried him"". We carried him up three flights of stairs to our apartment and for 8 hours our dog was obliterated. Several weeks... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
03/05/2009
Wonderful!

They have resonable prices and great services! I have a cat that really hates going to the vet but they dealt with him very professional and kept a positive attitude. You can tell they care about all the animals that walk through their doors. I trust my pet's health to them and recommend them to anyone!

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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02/11/2009
I am not exaggerating when I say the Dr. Bob at Best Vets saved my dogs life.

My 9 yr. old Siberian Husky, Aries, had a nerve sheath tumor growing on his hind leg. We took him to a vet near our house, who after charging us $800 to cut him open and do nothing, said the tumor was inoperable. We wanted a second opinion so we took Aries to several different vets including a surgeon and two different oncologist, We were given the same two choices by each of the doctors we visited they said we could... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Excellent Care At Affordable Prices Dogs-Cats-Exotics
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Best Vet

8863 Anderson Mill Rd Ste. 105AustinTX 78729

(512) 336-9663

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Best Vet

8863 Anderson Mill Rd Ste. 105AustinTX 78729

(512) 336-9663

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