I had a great experience with Banfield. Dr. Amanda and her assistant, Arlene, were nothing but great with my enormous Alaskan Malamute, Dakota. They took alot of time with him and explained everything to me. Arlene loved on Dakota the whole time and gave him many doggie treats during our visit. They also called me the next day to see how Dakota was doing! Dakota was there only for an examination!!! I would definitely refer anyone to take their pet to Banfield!