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B & B Muffler & Automotive Service Center

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Today: 7:00 am - 6:00 pm
Tomorrow: 7:00 am - 6:00 pm
Years in Business icon
50 Years
in Business
BBB Rating icon
Accredited
Business
(512) 447-5581Visit WebsiteMap & Directions3000 S Lamar BlvdAustin, TX 78704Write a Review

More Info

" It's All About The Relationship!"

General Info
B&B Muffler and Automotive Service Center is a 20-bay full service center that has been providing high quality car care in Austin, Texas since 1974. We are a locally owned and operated family business delivering honest, professional automotive repair and auto maintenance services to the people of Austin and surrounding areas. We strive at all times to provide the highest quality service possible with the utmost honesty and integrity in meeting all your automotive needs. Our ASE certified exhaust and repair technicians employ the latest automotive technology and are equipped to handle all the major and minor repairs on foreign and domestic vehicles. We provide a minimum one year 12,000 mile warranty on all our work. Come by and visit our professional shop here in Austin or check us out here on the web where you can find out about who we are, our qualifications, what makes us unique in what we do and the services we provide. Feel free to roam around on our website. Explore and ask questions. I think you will find we are not just another repair shop, but someone who cares about what they do. For us "It's all about the relationship!" for the long term. We look forward to visiting with you about your automotive needs.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the businessā€™ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Since we are a complete automotive diagnostic and repair facility, we provide a wide array of services under one roof that many shops don't. Our 20-bay shop is divided into an emission inspection area, quick maintenance center, full service exhaust shop and a full service repair shop. We try to meet all our customer needs. Our goal is to empower our customers with knowledge and make the process as smooth as possible. Our General Customer Service Includes: Professional, courteous and expert Service Advisors; Shuttle service to your home or office; Rental cars available at a reduced rate (car drop off & pick-up available) and Free loaner cars (distributed on a first come first serve basis). We have an early bird and night-owl drop-box service for after hours, and a roomy comfortable waiting area with a place for the little ones. There is also Free internet access available (Wifi). There is a Zero percent interest financing available up to one year (See Paying For Repairs). We honor most extended warranties in the business and provide one of the most comprehensive warranties in the business (nationwide / See Our Warranty Policies). We will install your vehicle registration stickers at no charge and to help our do-it-yourselfers we will accept and properly dispose of your waste oil for free. Our FREE Repairs Services also include scanning your engine computer and advise you of the findings. Please be advised that a diagnostic cannot be done from this alone. The code(s) retrieved are only an indication of what engine sub-system is being affected. We will be happy to suggest a proper course of action. We will always check your fluid levels and tire air pressure at no charge. We will do a preliminary air conditioning check of your vehicle. however, if freon is needed because the system is low, an air conditioning service will be suggested. Our suspension system check-out fee is waived if the suggested repair work is performed. Our brake system check-out fee is waived if the suggested repair work is performed. We will be happy to perform a visual inspection of any vehicle at no charge, however, if components need to be removed or systems tested to properly evaluate the issue in question there will be a charge for that service. FOR AN EXTENSIVE LIST OF OUR PAY FOR EXHAUST AND REPAIR SERVICES PLEASE VISIT OUR WEBSITE!
Brands
Exhaust: Magnaflow, Flowmaster, Too numerous to list, Walker
Payment method
all major credit cards, check, debit, financing available
Location
We are just south of Manchaca Road and Barton Skyway, Next door to Phoenicia Bakery, Across the street Half- Priced Books and the relocated Kirby Lane Cafe.
Neighborhoods
South Lamar, Barton Hills
Amenities
We have a fairly large waiting room with all the standard comforts including a kids area to occupy the little ones. There is a host of food options within a short walking distance from a Greek deli (next door) to sandwiches and tacos (across the street). A well stocked used book store is also across the way and Wi-Fi is available in our comfortable Customer Waiting Area. We also have Wifi Available
Languages
English, Spanish
Accreditation

AAA, BBB, NAPA, AIR CHECK TX

Austin Clean Water Partner

A+ Rated Accredited Business

TX Recognized Emission Repair

TX Official Inspection Station

Associations
- Automotive Aftermarket Industry Association (AAIA)
Category
Other Information

Parking: Lot

Reviews

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Ron L.

09/24/2016

Overall
Expertise
Service

For over ten years we have taken our cars to B&B. Their work is always done right the first time. They provide quick and effective service at a fair price. You can't beat that. Highly recommended.

brandon_renner

09/24/2013

Overall

This place has earned my loyalty time and again. Every time I go there I get quick, courteous service and a clean waiting room. All the staff are very knowledgeable and are happy to answer my questions or find someone who can. The best thing I can say about them, though, is that they are always honest - they never try to force me to make repairs, they never sell me anything I don't need, and they even work with parts I bring in if I can find them cheaper elsewhere. I only give them 5 stars because I can't give them 6.

vemausa

08/28/2012

Overall
Overall good service, good pri...

Overall good service, good prices, and very quick

tmoonie

08/15/2010

Overall
Honest and Reliable

My husband and I bought an '87 Pickup truck in need of a state inspection. During the first visit, they gave us a thorough diagnostic of what should be looked at in the near future but in, no way, pressured us to make an appt. We went on our merry way and 6 months later those things started acting up. After having the place around the corner look at it and say it was too expensive and not worth fixing..we took it back to B&B.



Richard was super helpful at the front counter. He explained everything so thoroughly. He gave us options on what to do, explaining cost the whole time. We were given a quote and would have our truck back that day. We waited in the lobby (free wi-fi) and throughout the fix, our mechanic (Bryan) kept coming over and showing us what he was working on and why. How often are you able to see what mechanics are doing while they're fixing it. At the end, the work came in $100 under quote! Our truck is running GREAT now and we have a very reliable place to take it to in case anything happens.

brenda08

11/25/2009

Overall
People you can count on!

After hearing my car failed state inspection, the helpful employees at B&B told me where to get the part. When I returned, they installed the part, did not charge me, and my car passed inspection.



The men at B&B go above and beyond expectations.



I will be taking all of my vehicle problems to them from now on.

lisamyers21

12/02/2008

Overall
Courtesy and Competence

I recently brought my car to B&B for the first time and was so pleased with the service that a) they are my first choice for automotive needs and b) I recommend them to anyone who has a car!



They are very friendly on the phone - even at 7am - and call promptly to let me know what they think the problem is and what service they recommend. They explain things thoroughly and in a way that I can understand. And, they give me options where appropriate.



I once had a problem they couldn't replicate, and they spent a lot of time talking to me about it and tried a lot of different things. Finally, they asked me if I would wait while the owner took a look. I could tell they just hated to send me away without fixing my problem. I waited for about 1/2 hour in a very clean and pleasant waiting room and read the paper while the owner looked at my car. He made his best guess of what the problem was and with just some minor labor charges, I left there and have not had the same problem again (it's been 5 months).



It is a pleasure to do business with B&B, and I highly recommend them to others!

grabow

10/29/2008

Overall
Love the Sound!!

Nothing was wrong with my 04 Tahoe other than the fact that it was too quiet! So i called them up and got a price quoted for an exhaust and once i got there I was helped very quickly and they explained everything very well to me. I was told it was going to take about two hours or so when it only took just over one hour! Needless to say im very pleased with the end result, the time it took to do my exahust and the customer service.

j2card

10/26/2008

Overall
Outstanding Service!

I own a 1989 Holiday Rambler Motorhome that had some emission problems. I had taken it to another large auto shop for 3 years trying to get it to pass emissions. I spent quite a bit of $ but the shop could never get it to pass. I had to go through the trouble of getting a low mileage waiver, but needed to find someone to fix my problem. I was told it needed catalytic converters so I decided to take it to B&B Muffler for the install of the converters. They researched my vehicle and found it did not require the converters which would have cost me big bucks (honest shop, they could have installed them). They found some air lines missing, made some adjustments to the carb, and a few other things and thank goodness the thing PASSED! They also fixed some other items and kept me informed about cost which did not change when I picked up my vehicle, not true, I had a front light out which was going to be replaced. Turns out the connection was loose, that cost came off the bill. I am elated with their service and professionalism! Thanks Guys



Pros: Large Bay for motorhome, Outstanding Service, Honest Shop, Professionalism

Cons: Only one - Had trouble getting motorhome in and out of parking lot because of small incline from street

Overall user rating: Highly Recommended

mack.waldrip

10/02/2008

Overall
Thorough explanations; very good work

When our car started overheating, I made the mistake of taking our PT Cruiser to a "bargain" repair center. I thought I'd like B&B, but they looked really busy (often the really good businesses are), and I thought it would be a simple fix.



After a bad experience with the other shop (that kind of dabbles in repair), I went to B&B. Unlike the shop that failed to fix the problem, B&B doesn't have really inexpensive labor rates (except in comparison with dealer shops), and they might take a bit longer than the estimated time to finish, BUT the repairs are very thoroughly explained; the shop is clean, certifications as a AAA shop, BBB membership, and mechanic training are numerous.



They are professional. Don't get burned with somebody else's "bargain" rates. The sweetness of a "bargain" rate is often destroyed by the bitterness of a job poorly done.



Good, honest, professional auto repair can be hard to find, and the other kind can burn you badly.



If you don't have a good mechanic or auto repair shop, give 'em a try. I really like them.

kbauman454

09/13/2008

Overall
My car was a definite problem ...

My car was a definite problem child before I went to B&B. I was spending hundreds of dollars with other shops, and the problems weren't fixed. The mechanics at B&B accurately diagnosed the problems, explained what was happening, fixed my car & my LIFE!!! Thank you Thank you . Definitely the best place to take to take your cars. Very friendly and I was treated with the utmost respect. The problems with my car were explained to me in a way the I could understand and made sense, including the price quote which was accurate and fair.

I will definitely be back, for all my auto repair needs. Thanks B&B.

Details

Phone: (512) 447-5581

Address: 3000 S Lamar Blvd, Austin, TX 78704

Website: http://www.bbmuffler.com

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