I decided to call after reading other reviews on Citysearch. I am so glad that I did. Alex fixed my computer in less than an hour. He also helped me to make our wireless connection secure, and helped to make my computer run faster. When I called him, he scheduled our appointment for the next day. I couldn't be happier.
The mother board on my three year old computer got fried by an electrical surge, even though I used a surge suppressor. I called and spoke with Alex and instead of him trying to talk me into repairing my computer he said ""In all honesty, you can get a new computer for about the same price as it would cost to repair your old one."" He also told me the name of a place where I might be able to sell the parts from the old computer. I take great stock in a truthful person and will keep his name and number on file for the future. Way to go Alex!
I called Alex based on the other reviews and I'm glad I did. Alex was on-time and called before arriving (as he said he would). He fixed the issue in 30 minutes and spent the remainder of the hour helping me with a few other issues that I didn't even plan on addressing, but heck, we had the time since he accomplished his goal so quickly! I highly recommend Alex and will use him for any and all IT issues. I did try another company before calling Alex and the experience was miserable at best. Alex was a relief.
Alex came to my home in specified time. He is very neat and friendly technician. I am glad he is taking time to talk to me with pen and papers since I am Deaf. He answers with honest and brief. He petted my cats, (dragonfly and Foxy) like he used to own pets. Every time I have a question to ask him about my laptop problem. He replied swiftly. I am glad to find him and his business on citysearch website. I would recommend him to all of my friends and families who have problem with tech stuff. THANK YOU KINDLY Sir, Alex!
After trying other computer repair services who charged two to three times the price and still did not provide me with a working computer; AustinTechs South was recommended by a networking friend. \r <br>\r <br>AustinTechs South provided quick pick up/delivery service and informative on site answers and solutions! My laptop now sincs with all my other business systems. I am able to stay on top off business while I am away from the office. \r <br>\r <br>Thank you Alex. Outsourcing our IT needs to your company benefits my business and relieves a lot of stress. I highly recommend AustinTechs South!
Excellent IT Outsource Service and Repair in the Austin Area
Our small/mid size company is experiencing growth and expanding rapidly. Alex and his staff at AustinTechs South are very friendly and were quickly able to fix difficulties we were experiencing with upgrades and installation to phone and computer systems. \r <br>\r <br>We found AustinTechs South to be an exceptional solution to IT problems. They are prompt, efficient and extremely knowledgeable; and BONUS, pricing is much lower than we expected for the outstanding quality of service and guarantee. We will be using AustinTechs South for all our outsource IT needs. We highly recommend Alex and his staff at AustinTechs South.\r <br>\r
Alex arrived the same day I called for help (the Friday before Easter!) and did a great job repairing both my laptop and desktop computers. He was very friendly and prompt, as well as helpful and instructive. I highly recommend this company!!!
Alex goes above and beyond to make sure your are happy with your services and repairs. They came to pick up my computer from my office and dropped it back off so there was no inconvienience for me. My computer was to the point that it wouldn't even boot up and Alex has brought it back to working like a brand new computer right out of the box. He also explained how to prevent problems so it wouldn't happen again. I will use and recommend then from here on out.
Alex and Joe saved the day. Our server was dying and they were able to upgrade our server and all our desk tops! They worked the weeked so that we had no down time. When we came in on Monday it was so nice to have a fast reliable network. AustinTechs South are our ""computer guys"" from now on!