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Austin Federal Credit Union

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Business Details

48

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (512) 444-6474

Phone: (512) 435-4545

Phone: (512) 448-0796

Primary Phone: (512) 435-4545

TollFree: (800) 950-8143

Neighborhoods:
Parker Lane, East Riverside-Oltorf
AKA:

United Heritage Federal Credit Union

United Heritage Federal CU

United Heritage Credit Union Branches

United Heritage Credit Union

Categories:
Banks, Credit Unions

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Austin Federal Credit Union

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rlj4214
12/14/2010
Unbelieveable service fees and methods

Wish I could give a negative rating. Once again this is a bank with a credit union name. Fee abuse abounds. They have charged me over and over for transactions that have not posted and seem to think that is just fine. Balance shows to be consistently positive. Deposits made well prior to debits posting to the account. Chose to lose my business over a ""privilege pay"" charge ($34 I might add that is higher tha... view more

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10/06/2010
Worst Bank

This is the worst bank I've ever dealt with. Their customer service is non-existent. I had a ridiculous fee on my account for a returned statement due to the bank not receiving my change of address. After speaking with a representative about the address change and the fee they agreed to remove the small fee of five dollars as long as I faxed a letter to them with the new address. A few days later I checked my account... view more

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mbm7
11/03/2009
Lakeway Location is Fabulous! 512 435 4468

Wow - what a difference a credit union is from a bank! The Lakeway location (3317 S. RR 620, Lakeway Texas, 78738) is already like an old friend to me. I have my business and my personal accounts there. They have fast extremely personal service. The manager, Carisa, takes a personal interest in my overall experience at her facility. They have all sorts of conveniences. My favorite is that when I lose my check card (... view more

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NicoleTorres
04/17/2008
BAD SERVICE

I recently opened a checking account here at AFCU. The service has been terrible. I had to wait 3 months to get a debit/credit card, and even so, they have a very old system, SO BEWARE bankers! If you bank there, when your paycheck deposits, you cannot use it right away. Nope, their system updates at 9:30, 12, and 7. So say you get paid on Friday, cant touch it till 9:30. If your lucky. I was not so lucky, many times... view more

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Austin Federal Credit Union

1900 Woodward StAustinTX 78741

(512) 444-6419

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Austin Federal Credit Union

1900 Woodward StAustinTX 78741

(512) 444-6419

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