12/21/2010Provided by Citysearch -
I read the reviews about this travel agency and decided two things: it was the closest to me, so I would go there first, AND I would specifically ask for Marla, because I often feel that (like Olympic scores) the worst (and the best) are probably not reliable. Marla, in fact, greeted me as I walked in, I sat down, and we began to work on my ""situation."" I was booked on a cruise from New Zealand to Australia, I needed to be there in 3 weeks, and I hadn't yet booked my flight.
Marla spend 3-1/2 hours with me, found the flights I had not been able to find on the internet, booked me into 2 hotels (pre- and post-cruise) that are stylish, convenient, AND inexpensive (I'd never have found them myself!!!). She followed up with me exactly as she promised, she answered several questions unrelated to my current trip, and all in all, showed exactly what a good travel agent can do. It was a wonderful afternoon, and, as soon as my bank account has recovered from this cruise, Marla and I will sit down and plan my next!