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Email
Extra Phones

Fax: (512) 322-0504

Payment method
all major credit cards, no credit cards
Neighborhoods
Central Austin, West University
AKA

512 Living Corp

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Reviews

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KJ
Kel J.

12/24/2016

Overall
Expertise
Professionalism

The worst property management company that has ever existed and I wish I could rate them a zero. Take these reviews seriously. Its unfortunate they have saturated so much of Austin.

They have had realtors in our apartment and random maintenance with little or no warning. We pay over $1500 in rent each month, yet have people randomly show up in our apartment several times a week. They have NO respect for your privacy at all.

The place is not built well, draws are BROKEN, the wall is cracking, the tree in our back yard must be dead, wood fence around our house is ROTTING. The windows have no locks, just tiny window clips and my neighbor got robbed. Our gas was installed incorrectly so we had cold water for the entire first week. We also have had roaches. When they were showing our property they LOST the keys in the lock box outside and had to change all of our locks. They are so incompetent its baffling. When we first moved in, we signed a lease specifying a different house number than we lived in...the mail man had to inform us why we weren't getting any of our mail... They are so unorganized or just dumb.

BP
Bifford-michael P.

10/28/2016

Overall
Expertise
Professionalism

512 get low reviews but i'm assuming it's because they don't play. They mean what they say and while making you do something you aren't excited to do is frustrating, it's SO nice to see when you have issues that they sort them out just as fast as they've had you sorted out. The management are super-quick to address ANY issue, by e-mail or return phone call, this is the FIRST apartment management company I've ever been associated with that does preventative maintenance! Seriously, fixing things or replacing them before there is an issue. In particular I've dealt with the team of Jamie/Rachel/Loren and they are champs. Pure quality, dealing with issues that are bizarre or random with the same level of intensity and speed as issues that are potential safety or comfort oriented. I've been in my 512 unit for 2 plus years and when I finish my work in this area in 2 years we'll be choosing them 512 Realty for our home buying needs based on their excellent work as property managers!

SW
Shaina W.

12/11/2015

Overall

I wish I could give zero stars.

The single worst realty company in austin. Stay away from any and all of their properties.

The most horrible apartment experience I've ever had. Unhelpful, unfriendly staff that acts like they're doing YOU a favor by ALLOWING you to give them money.

Filthy apartments, terrible rusted appliances that are very obviously procured from the junk yard.

Don't let the "low price for such a central location" fool you, these theives will have no qualms in nickel-and-dime-ing you to the poor house.

Stay away, trust me.

silvia_p

06/30/2011

Overall
I just wanted to make sure stu...

I just wanted to make sure students renting from them are weary of this leasing company. I know I'm a college student and throwing away money is not something that i can just do. This company does not have your welfare, interests, or well-being in mind at all. Their subletting policies are completely to benefit them and not you. Please note that the deposit you payed for your apartment will be signed over to your subletter. They get your money and you cannot have a say in it. I tried to compromise and this was non-negotiable. They won't work with you and are quite rude about it. Additionally, they do not care about your property my car was STOLEN and they did nothing to help, or even have cameras. In fact, they towed my new car because I did not report in a timely matter. As for their living, my apartment had fleas when I moved in, a leaky ceiling that was never fixed that ruined my couch, and a terrible air conditioner. I will include my old apartment so you do not have to live in the way that I did.



915 W 22 1/2

SAVANNAH APARTMENTS

Details

Phone: (512) 322-0512

Address: 2404 Rio Grande St, Austin, TX 78705

Website: http://www.512realty.com

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