Realizing most of these reviews are really old, I decided to give this place a chance. Needless to say, I was more than pleasantly surprised. The second I walked in the store, I was greeted with a "Welcome to Ulta!" even though the cashiers were busy. Two in particular, Stacy (a quiet, tall person), and Emily (shorter, dark hair) were extremely friendly and helped me find a new mascara I absolutely ADORE as well as a few other things (the store still has a tendency to be a little confusing at times, unfortunately, but I know it's not the fault of the people there). The best person there was a quieter girl (unfortunately, I can't remember her name at the moment... I'm sure it'll come back to me later...) who worked as the skin therapist. Emily directed me to her at one point when I asked her a question about skin care products, and I'm honestly so glad I got the chance to talk to this wonderful girl. She smiled and asked me what I was looking for before making recommendations, most of which I was unsure about until she started explaining the benefits and differences of each one. She even asked me about what I am using at home to see if there was anything I should change about my routine. I eventually decided to get the $20 "microzone" she recommended (they're like mini-facials), and have discovered that it was not only more than I expected, but well worth every penny spent and more. I have never felt my skin so soft and smooth before, and in only 20 minutes! I made another appointment with her in just another couple of weeks, and will definitely be keeping it!
I've been going to Avant for about 13 years now and have been through several stylists and used different services from them. Overall, I really like the place. I got my last haircut from a stylist that I hadn't used before, Daisy, and she was great. She was really fast and gave me a great haircut that didn't look like I had just gotten it cut. I love that. The salon always smells nice since they use Aveda's aromatherapy products, and my favorite part is getting my hair washed. The aromatherapy scalp massage is always so relaxing. I also like the other nice touches like a beverage bar with a single serve coffee machine, cold water dispenser, juice pitchers, etc. Also, Avant sometimes has a 15% off sale for their gift cards and Aveda products which are a steal of a deal since they're almost never on sale. So here's the ugly for why they don't get 5 stars. I had been using a stylist for years and then all of a sudden, she was gone. I found out that she was accused of colluding with some other stylists to start a new salon, so she was let go because of it. Well, I know for a fact that that wasn't the case, and they never apologized to her or even offered to take her back. She had been working there and had worked her way up ever since she graduated from high school. I'm still a little disturbed by this and don't know how I feel about it.
I just moved to Austin and had such a hard time trying to find the right stylist for my hair. I have long curly hair which can be cut and styled, but never am I able to get that salon look on my own. Well lady luck must have been on my side when I came upon Salon Sirrah. I have to admit I was skeptical, thinking this might be yet another salon where a ton of money is spent on a seemingly great hairstyle that I can't style on my own. Shelly was the hair dresser recommended to me by one of the staff at the salon. Let me just say, she is a Hair Goddess. What she did to my hair was absolutely fantabulous!! Everyone at my job, my husband, and friends loved my new look. More importantly, I now have the versatility of wearing my hair both curly and straight w/o difficulty. I can't thank her enough. She was super patient and honest about what styles would look best with my face shape. She also reassured me that if I had any problems styling my hair I could call her, or just come back in to the salon and she would show me how to style my hair. Where else would you get that kind of service?