We had 910 sq ft installed (544 of wood; 364 of tile) as well as new baseboards and it looks FANTASTIC. They were on time, finished when they said they would, and budgeted almost perfectly. Jose (lead installer) is very thorough, knowledgeable, and kind. I totally goofed when it came to pay the final 50% balance after inspection--didn't allow enough time for my tfr from savings; asked Bill if he'd consider taking a check and just not cashing it until three business days later once they money was in the account and he obliged. Bill was very reachable via email throughout the process. His prices are VERY fair compared to what you'll find around town. I appreciated Bill being a straight-shooter-he's direct and easy to understand. I'd recommend them without question. There's also a two-year warranty on the labor. All in all, for our first flooring experience, we are thrilled with how it went, start to finish.
I spent quite a long time talking with Bill, the owner of Lone Star Floors. Although, he thought I was sarcastic when I thanked him for considering my small job which came to a charged square footage of about 150 of laminate including scrap pieces. I was actually serious and even though there was a small job labor assessment I was satisfied with the contract. My conversations with him led me to believe he had knowledge and experience with both floors and their installation. I did have to adjust a bit to his personality but I believe his primary interest was a good job. His installation team was experienced and worked consistently until the job was done in about 4 hours. I was particularly happy with how they fitted the pieces at the closet entrance. I was very satisfied and would recommend Lone Star Floors to a friend if the need arose.
Fantastic Experience from first phone call to final piece of wood being installed. Found Lone Star Floors on the web as a vendor who could get their hands on the flooring we wanted from Southern Traditions. Bill was very helpful from the beginning, and answered all my questions with no fluff or attempts to upsell in any way. I did my due diligence in comparing prices from other companies in town, and Bill was able to beat the price of all others by $2k. When it came to installation the crew was fantastic. Work area was kept clean, and all the guys were professional, and showed their diligence and work ethic to deliver quality workmanship. In the end my $6k investment added no less than $15k in value, and we could not be happier.