I can't say enough good things about Sean and his team at S&S. I took my aging Dell desktop computer in when it locked up (Windows Vista sucks, by the way) and Sean ended up spending more time than we thought it would take trying to diagnose the problem. Undeterred by the various issues with my computer, he was able to diagnose the problem (a corrupted operating system) and fix it. He kept me updated the entire time and discussed several options with me along the way. I was worried about the cost given the number of man-hours he and his techs spent trying to figure it out but the final cost was extremely reasonable and was what we had initially discussed even before he knew how long it would take to fix. He backed up my data and stored it in case something was missing. He even followed up with me several days after the repair to make sure everything was okay. Had I taken my system to Best Buy or most other computer repair places I'd be taking out a second mortgage to pay for the repair and I wouldn't feel the overall satisfaction I do knowing the job had been done right. I will take any and all of our computers to Sean for service and/or repair. I highly recommend S&S.
8000 Anderson Sq Ste 108Austin, TX 78757
From Business: Advanced Computer Technology (ACT) is in the business of building commercial business computers and providing technology based solutions for our small business, pro…
I had assumed via my own self diagnosis as to what the problem with my external hard drive failing. When I reached the point where I realized I couldn't fix it myself I called around. My search for a place who could repair my external hard drive (which crashed) and offer me a fair and excellent price came to an end when I called IT Data Recovery and spoke to Thomas. He was awesome to work with through this scary time for me where I thought all data was lost! He is so knowledgeable in this field of data recovery. He made me feel that there was hope in getting back the data I thought I lost. I dropped off my external hard drive on Saturday and had my data recovered by Monday morning!!! When I picked up my old and new external hard drives, Thomas offered me suggestions and pointers on what I could do in the future to help ensure I don't have the same situation happen again. I've now implemented his suggestions. BUT if this hard drive failure ever happens again or if family or friends have it happen to them, I am quickly going to recommend calling Thomas! I know my data will be in good hands if Thomas is working on it! Thanks Thomas!!
I run a law firm and needed a database so me and my co-workers could all update the file at the same time without having to use a usb key to transfer the data. This guy did everything for us and we are no longer in the Dark Ages! He Networked all the computers in the office, Setup Security on them, Setup a computer i purchased to work as the database, connected all the computers to the database, setup wireless printer sharing for everyone, setup scheduled nightly backups of my bankruptcy software we use, and so much more! I kept him there as long as i could because he was only $35 an hour! Thank you Russell, you've made my business run much smoother! I Tried another computer company i won't name and they couldn't even setup wireless printer sharing and Russell did it in 10 minutes! Amazing.