So, my A/C went out last night. I work nights, so I couldn't do anything about it then, so I went to work. and then went to my day job and called the office to report the a/c was out. They assured me a work order would be generated and classified as an emergency. So, I get home at 5, and it's over 90 degrees in my apartment. Nobody had been by to look at it. I finally get someone out after going to the office, and it's the fan motor. They have them on order, but none in stock. Fine. I ask if they can loan me a window unit or some fans, they say they are out of window units and I'm just out of luck. Nevermind that I just worked 16 hours, and have to be up in 5 hours to go work 16 more. Nevermind that I have an 8 month old living with me who can't handle that kind of heat. To top it off, they are going to charge me for extra rent because I didn't remember a year later that I had to give 60 days notice that I'm moving out on the day my lease expires. I assumed that was a given, as my LEASE EXPIRES THAT DAY. A company that actually gave a crap would at LEAST send a reminder 60+days in advance to make sure you knew... They sent it 32 days before lease expiry. A company that actually gave a crap would at LEAST offer to wave that extra charge in light of the inconvenience they've caused. Nope, not Birch Landing. i can't emphasize enough how bad a decision moving here would be. These people are horrible, greedy, and completely without concern for their renters. You've been warned.