RUSH Copley Radiation Oncology, a Department of RUSH Copley Medical Center Aurora

Had 3 ER visits here. On second visit waited more than hour, finally gave up and went home. Seriously understaffed for peak times. On third visit, no one cared, for one hour no one asked me how I was or if I need anything. I had to hold my bladder, tried to call for help, finally gave up, detached myself of IV, BP, ECG cord and walked myself to restroom. Even after coming back from restroom, I attached myself of all wires there was no nurse for long time. I was calling for help been ignored, I can hear conversations from other room, see nurse wearing red shoes walking across my room, still ignoring my calls for help. When time to go it was the nurse wearing same red shoes, I felt very bad, why she would ignore me.

I had the most wonder experience from the moment I came in I was treated with such kindness my nurses caitlyn n Melissa and the assistants Tanya n Susan four wonderful ladies I don't have the words to say thank you for your kindness n smiles

4 months after an ER visit received my bill. Harassed weekly even though I was paying $100 a month.

after an ER visit took 4 months to receive a bill. Constantly harassed about collections even though was paying over $100 a month.