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Rocky Mountain Urgent Care & Family Medicine

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WARNING: Do not go here!!

I am speaking about the Rocky Mountain Family Medicine at this location. I found this provider through my Cigna insurance. I came to the office for a yearly physical expecting to pay my usual $20 copay. I had a CBC lab done at this office (which my insurance plan pays for) as I usually have done before without a problem. A month later, I get a bill from an out-of-state lab service that is supposedly contracted with this medical office. No one at Rocky Mountain told me they sent their labs to an external lab. This external lab service ended up being out-of-network for Cigna, rendering me a $560 bill for a CBC. I did my due diligence and went to a contracted PCP in my network and Rocky Mountain was supposed to make sure that their contracted lab services would be covered by my insurance. They failed to do this and will not own up to what they did. I will never trust this office again. Also, the front desk clerks are unprofessional and refer to all of their clients as "hon", which is really frustrating.

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Rocky Mountain Urgent Care & Family Medicine

13950 E Mississippi AveAuroraCO 80012

(866) 500-0015

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