On behalf of American Furniture Warehouse and in regards to Nigui.S's post: American Furniture Warehouse will not “knowingly” allow a customer to stack up their vehicle with an unsafe load…we feel we have a responsibility not only to the customer but to the community as well. This is not to say that all merchandise tied to the top of a vehicle will be deemed unsafe (safe might be smaller merchandise light in weight tied down securely to a roof mounted rack for example) nor does this mean that all unsafe loads don’t or won’t make it home safely. It simply means that we will not knowingly endanger traffic safety nor do we want a valued customer coming to us later saying the merchandise strapped to their “automobile” caused damage (what does a damage waiver mean to the customer? How about if the damage is caused the tie down straps? Were the tie down straps too tight? Were they too loose? Were they not strong enough to hold all the weight by themselves when turning the corner and the merchandise wanted to slide?) If you come to American Furniture Warehouse in a vehicle not suited for your furniture pick up we will suggest other options. Options as in coming back with the correct and safe vehicle for the job, maybe possibly renting one of our trucks (a great value and much better than damaging your car or hurting someone or worse) or we may suggest that the customer has the merchandise delivered by a delivery team and a truck. It is all about safety…we hope you can understand that…we’ve all seen or heard of accidents involving furniture transporting misshapes...lets do our part to try and prevent them.
I run my own company Nook N Cranny a house cleaning company with great employees out of a recliner and my desk is next to me. I was concerned because I could no longer afford a recliner because I lowered my prices to help customers having a hard time in this economy. Yet, AFW had a sale that made it totally affordable for me to the recliner I needed to keep me happy to make sure my customers and my employees are happy! In a way, they saved a bit of my business. It is not CHEAP furntiure either, this is a Ashley recliner and I go it for $260 + tax....I check EVERYWHERE and I could not find anywhere that had a price this good. Not to mention I am sop comfortable! Thank you AFW!!! Everyone go get a deal...we saw a NICE kitchen table for $191 you CAN't beat that!
A great buying experience! I will be purchasing all my furnishings from here in the future. The saleslady (Nancy) was excellent. The delivery was fast and friendly. Got exactly what we wanted.