I searched and compared the various rental car services at AGS, and found what I wanted at the best price at Enterprise. When I arrived, they did not have the specific level of car I had reserved, but offered me an upgrade at no additional fee...which was awesome! The staff was friendly, efficient, and professional. Return was equally as easy. I have used other services at AGS, and have had hit-and-miss experiences with them; not having what I ordered, and having to settle for a down-grade. While I do shop for the best deals, I will choose Enterprise if their prices are comparable to the others simply because of my good customer experience.
Im excited that Triangle is here in Augusta. I use to live in north Carolina and was a regular. Living in Augusta i get frustrated with the terrible customer service at the other rental companies. I walked into Triangle last week and was warmly greated by Rebecca. Right off the back she made me feel like she wanted me here no just my money, (the problem with other rentals) the entire staff was amazing, they got me just what i wanted, quickly and were very educated about the cars. Again thanks Triangle for moving to Augusta and saving us from "bad" rental companies.
We had a rental car scheduled for Gordon Highway and we arrived to pick it up after they closed on Sat closing at noon is ridiculous. We have rented cars a lot on Sat afternoons. Anyways this office was open and quickly transferred our rental The car smelled like smoke and the manager said we could return on Monday for a trade. We never had time to do this but it was a great offer! The price was good for over the holiday week. Thanks to Enterprise for helping us out!