This is the WORST African Braid shop ever. Tima is unprofessional, rude, and lacks any type of customer service skills. I had chunky senegalese twist done and they unraveled within 3 days. Also the ends all looked different (some had braids on the end of twists, some had huge knots, and some had nothing done to the ends). Even though the lady that braided my hair admitted that she'd never done those twists before and she was sorry, Tima still refused to refund my money. Save yourself a major headache and financial loss......DON'T GO TO TIMA's!!!