Im excited that Triangle is here in Augusta. I use to live in north Carolina and was a regular. Living in Augusta i get frustrated with the terrible customer service at the other rental companies. I walked into Triangle last week and was warmly greated by Rebecca. Right off the back she made me feel like she wanted me here no just my money, (the problem with other rentals) the entire staff was amazing, they got me just what i wanted, quickly and were very educated about the cars. Again thanks Triangle for moving to Augusta and saving us from "bad" rental companies.
We had a rental car scheduled for Gordon Highway and we arrived to pick it up after they closed on Sat closing at noon is ridiculous. We have rented cars a lot on Sat afternoons. Anyways this office was open and quickly transferred our rental The car smelled like smoke and the manager said we could return on Monday for a trade. We never had time to do this but it was a great offer! The price was good for over the holiday week. Thanks to Enterprise for helping us out!
I have dealt with the enterprise company for many years had one bad experience at the Gordon Highway location,but the Walton Way location exceeded all of my expectations to the manager Mr Smithand all of his employees were hands down the best at what they do went out of their way to help me to make sure that my experience was great and it was I wish I could give them 10 Stars, So big thank you enterprise for having an outstanding manager and staff.