An absolute Nightmare.
The physician may be decent, but the support staff that he has surrounded himself with is terrible.
They were sloppy in the pre-surgical measurements and completely wrecked the vision in one of my eyes by over-correcting it by +1.00 !!!. I could tell they were rushing through the exam trying to get me into the operating room, and I brought it to their attention that they had stopped adjusting the machine before the image was in focus on my second eye in the way they had on the first. But they said, that it really wasn't important as it was just redundant measurements.
It was so bad that I had to buy out my own pocket a special pair of glasses costing several hundred dollars just to manage near 5 months of bad vision and terrible headaches until a SECOND surgery could correct their mistake. Then there was the time off of work, the medications, and numerous other expenses, not to mention the time and pain.
To add insult to injury... literally... their PRACTICE MANGER had the nerve to repeatedly tell me how grateful that I should be that they were waiving the fees for the second surgical procedure. Well, they should be REALLY gratefully I haven't sued them for their negligence.
Then, because one eye was on a different Post-Op schedule than the second double surgery eye, they wanted to charge me for follow up visits because they say they only include follow ups for a certain period from the FIRST surgery... EVEN WHEN THEY NEARLY BLIND YOU FOR 5 MONTHS.
As soon as they had my money, all that kindness and caring was stunningly replaced with a completely different attitude.
Because of the major error on their part that the MD stated "I just don't know how this could have happened.." I asked to have my follow ups with the actual MD... but, nope. I was schedule with his assistants instead.
IF I COULD DO IT AGAIN I WOULD PAY TWICE AS MUCH TO GO TO SOMEONE DIFFERENT....