Poor customer service! It pains me to have to go into the branch when most of my financial transactions are done online. The branch did not have many customers but it still took over 5 mins to be acknowledged and then another 3 for someone to come over and assist me.
Wells Fargo Bank
- General Info:
- Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succeed financially. We do business with one in three U.S. households. Wells Fargo has more than 265,000 team members in 36 countries across our approximately 90 businesses. At the end of third quarter 2014, Wells Fargo ranked fourth in assets among U.S. banks and was the worlds most valuable bank by market capitalization. In 2013, Euromoney named Wells Fargo "Best Bank in its Global Awards for Excellence, the first time a U.S.-based bank has won the top award. The Chronicle of Philanthropy ranked Wells Fargos corporate giving in the top two among all U.S. companies each of the past two years. Our vision: We want to satisfy all our customers financial needs and help them succeed financially.
- Extra Phones:
Toll Free: (800) 869-3557
TollFree: (800) 869-3557
Posted: 4/29/2010Provided by Citysearch -
I went to Wachovia to this particular wachovia on Moreland avenue to cash my check. I needed to cash the check and deposit the money in my checking account since i had use for the money. i did not want any holds on my checks. While on the line, a Male worker came and told us that if we needed to make a deposit and get credited immediately, he could help us using the ATM. So me and a few other guys left our lines and went outside only to find that the ATM deposit was not working. Sensin...view moreg he was in a fix, cause he had made us leave the line, the guy took our checks and promised to deposit it in our account with immediate credit. Since i was headed to court to pay for a ticket, i went and when i tried to run my card at the court, it did not go through, making me appear like a fool. To make matters worse, my phone was disconnected the same evening i was planning to pay for it. I am very very disappointed by this ordeal. The customer service, according to me is crappy and this people do not live upto their promises. If i go through an overdraft, they will be the ones to pay, I swear. You got a question, email me @ frncsmwangi@yahooview less