Village Podiatry Group PC Buckh Ead

What a bunch of incompetent idiots! I scheduled an appointment with their scheduling office which included giving them all of my personal information and insurance information. I tired to get an appointment at an office near me, but was told by the company scheduler that the closest office that takes my insurance was the St. Joseph's location. I HATE everything to do with that part of town (as any sane Atlantan does), but did not have much choice, so I set the appointment.

Well, I took off work (and I am paid hourly and have no paid leave so missed time at work means no pay), spent almost an hour in Atlanta traffic to get to the office (which has, of course, pay parking) only to be told that they don't take my insurance. I would think they could have told me that when I confirmed my appointment the day before, but no, they aren't that considerate. They tried to get me to drive to another office even further away for an appointment, but why would I do that when obviously their scheduling department has no idea what insurance they take?!

To top it off, the front office person got snippy with me when I tried to give her my paperwork when I arrived and I had not initialed that I agree with their privacy and financial policies. I had not marked those because they had not given me those policies. Pardon me for actually reading what I'm signing.

Total incompetents. Avoid them. If they can't even get insurance info right, I can't imagine how bad they would be with actual medical care.