Salon Bella Dama
1100 Hammond Dr Ste 440B, Atlanta, GA 30328
Primary Phone: (470) 545-9673
Phone: (470) 545-9673
Specialties: Extensions, Asian Hair, Perms, Straight Perms, Curly Hair, Coloring, Kids' Hair
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average
By Appointment Only: No
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02/08/2012Provided by Citysearch -
I was with this salon when they first moved to their new location and was a regular and faithful client. Customer service was great in the beginning but I noticed a gradual decline as they became more comfortable and a significant decline in customer service when Iris left. Iris was exceptional at greeting and making you feel welcome...I left shortly after she did. After coming across one on the stylists a couple weeks ago, I decided to write this review to indicate why I chose to leave. First, if you publicize that you're an ""upscale"" salon, then your services should better than average--especially if you charge more than average for the same services. I expect to be greeted when I enter a salon (whether I'm a new client or old--especially if I'm an old client since this is repeated revenue for you). I've been there when stylists look up but didn't speak because they were with a customer. What?? smh. What happened to offering drinks? Second, consistency is a must. Don't cut corners--unless you plan to cut the price as well. If there is a customer that's displeased, the way YOU respond to them is what will keep them coming back. Your work will not always be fantastic--you will make mistakes at times. If you get an attitude, then you've lost that customer. You're not doing them a favor... they are keeping you in business. NEVER forget that. Both the owner and staff should be elated that a customer drove by several other salons to visit theirs. Third, the final reason I left is that I simply didn't feel appreciated. I didn't feel that my gas, drive, and tips were reflected in the overall experience I received. While I loved the hair care, I care about the actual ""experience"" equally as well. Upscale=quality, professionalism, courtesy and appreciation. It's a shame...you started out so well.
I give them two stars because it's a beautiful salon, convenient location and I like the concept. My first impression of this salon is "they all should know what they were doing". Well that impression quickly faded. My stylist was Deidra or something like that! She was thirty minutes late to my appointment, not a big deal but it is unprofessional. She wasnt as friendly but that wasnt a big deal but it is unprofessional. One thing that I appreciate from a stylst is that they keep it real with me. Be honest let me know what you think is best for my hair, since you are a freaking stylist. I was going natural and I already hated it. She didnt make me feel any better out of it. I got more criticism then healty advice. She made me feel like she couldnt do my hair as pretty since it was short and natural. If she would have freaking suggested I needed to get a perm then I would have but she didnt suggest that! Any way she cut my hair into a bob, flat ironed it, and i looked like a freaking bird! I spent 85$ there, and I had to spend an extra 65$ the following week because it was so fugly. I want to try Darcell next.. Hopefully things will go well or I will raise hell.
12/01/2011Provided by Citysearch -
I have been going to Deidra at Salon Bella Dama for about 2 months now. Not only did she give my hair a new look she boosted my confidence. She is very professional, and she wants whats best for her clients. There is not a day that goes by that I do not get compliments on my hair. I let her do whatever she wants to do. I completely trust her judgment. If you are in the ATL, area or even if you are not she is WORTH the drive because when you leave you will not feel the same. I look forward to going to see her every two weeks!! She is the BOMB!!!!!!!
Not only is she professional but the entire staff at Salon Bella Dama is, you will leave filling like a Million BUCKS!!!
11/15/2011Provided by Citysearch -
After about 2-3 years of not having my hair cut by a real stylist, I had been looking around, but had no dice.
I found Patrick, and he did my hair. I have fine hair, but there's a LOT of it, so it's thick in quantity but fine in texture. I told him a few requirements (that I'd like a few layers, liked to keep my bangs, sometimes I let it air-dry when I don't have the time, and I'd like to keep the ability to have it up in a ponytail) but told him to just do what felt right to him, since he was the expert, I had nothing to lose, ect.
After some time (and a big giant wad of hair on the ground), I got a really nice, voluminous hair cut with layers and pretty bangs. When I pull it up a pony tail, some strands of hair fall down with my bangs, which is EXACTLY what I was hoping for. It looks PERFECT. I know that this style will be very versatile, whether I decide to curl or straighten it, or let it air-dry (I have naturally wavy, beachy-looking hair).
He's spent some time in Germany doing hair (He also came back with the styling tools). He also says that he does ""Dorm Haircut Parties"" so I'd recommend him to any college student as well.
TL;DR- Patrick is a great stylist, knows what he's doing, and I'm VERY pleased with my haircut. :D
08/31/2011Provided by Citysearch -
I have very high expectations of my stylist. In fact I visit my stylist once every two (2) weeks faithfully, rain, sleet, or shine. As such, I left my previous stylist of 5 years due to ongoing, consistent, unprofessional conduct; I felt like a battered wife that could not leave. I can recall waiting to be serviced almost 2-3 hours, sometimes I wouldn't leave the Salon until well after midnight!!! A friend suggested SALON BELLA DAMA. I called the salon (GREETED PROFESSIONALLY) to set up a consultative appointment. I visited the salon the following day for a consultative visit. I met with Mrs. Chantelle Norman, I asked her a series of questions and she responded with expert knowledge and made great recommendations for healthy and of course hydrated hair (TALENTED). After the consultation I set an appointment and I have been a faithful customer for 4 months. When I enter the salon on the day of every appointment, I am greeted and immediately escorted to the beauty prep area (PUNCTUAL). The Salon has an ambiance of class and elegance. Every Stylist is well versed in a variety of styles, cuts, colors, extensions, and healthy hair. The salon welcomes and embraces gender and cultural diversity (ACCOMMODATING). I have had the opportunity to network with wonderful professionals from the Atlanta Area and Abroad. I no longer have to dedicate an entire day to a salon, I am finally able to get in and get out in a timely fashion. I highly recommend the stylists of Salon Bella Dama.
Dr. S. W-M
08/28/2011Provided by Citysearch -
After transitioning back to a very short cut with relaxer from natural hair I found myself very frustrated with the techniques of my former stylist at a Buckhead salon. For several months I trolled the internet looking for the right stylist and salon for me when I came across Salon Bella Dama in Sandy Springs. I called and went in to consult with proprietress Chantelle Nunes-Norman about my haircare needs and expectations and to make sure the salon was clean and up to my standards. Well I was super impressed the moment I hit the door and Chantelle is not only charismatic but highly skilled and professional. I love how she listens to me and doesn't give off negative vibes like many stylists do when asked if something can be done 'stylewise'. I am soooo looking forward to the fabulous sew-in that Chantelle will be giving me next month. The salon is truly upscale, clean and way too comfortable. There is NEVER any sitting around, waiting for your service. Once you walk through the door for your scheduled appointment, you are greeted nicely and whisked to the back to get started immediately. The other stylists are always warm & welcoming and Iris is a gem. Chantelle, YOU ARE STUCK WITH ME FOR LIFE!! Thanks for the very best haircare and service that I've been searching for in Atlanta for over 11 years - SERIOUSLY!!!
08/27/2011Provided by Citysearch -
A new client, I did not think that it was possible. What? Finding a stylist to replace my stylist of 11 years. The owner Chantelle is the ""best"". I arrived at her salon very tearful having lost most of my hair after wearing a weave for 8 years. Now I have new hair growth, stronger healthier hair and a fantastic new weave NY style!. What is NY style, just call and ask. She has a delightful and knowlegeable receptionist who will answer all questions and make you feel real special. A comfortable and welcoming salon with superb customer service, I have new confidence. My husband and friends even strangers tell me that my hair is beautiful! My husband stated "" you should have made the change years ago""
08/26/2011Provided by Citysearch -
Nita Wooten is no longer with Salon Bella Dama. We have several very talented stylists who can also serve your needs.
We would like to wish her well.
Thank you for your interest in Salon Bella Dama