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Business Details

Hours:
Mon-Thu 8:00 AM-5:00 PM
Fri-Sun Closed
Categories:
Dentists, Periodontists, Teeth Whitening Products & Services
Payment:
AMEX, CASH, CHECK, DISCOVER, MASTER CARD, VISA
Services:
  • Cosmetic Dentistry
  • Dental Implants
  • Orthodontics

Brands

  • Lumineers

AKA

  • Wu, Grace E, DDS Radiant Smiles Dental

Reviews & Recommendations

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2.5 stars

14 Ratings

  • 1 stars

    Rude and lying staff

    Provided by

    When I arrived for my appointment, their system was ""down,"" so I couldn't have any work done. The receptionist claimed she called me an hour before and left a message, but this was a lie -- no message was left. Then she graciously informed me I wouldn't be charged for that visit! If I'd cancelled an appointment an hour before, they would have charged me. Well, my time is valuable too. On my previous visit, they shot me full of Novocaine and were ready to proceed when I was given a bill for $2,100 to be paid that day. As I was unable to pay, I left with a numb mouth and no work done. Why didn't they tell me how much it was before administering Novocaine? Total waste of time, and they CHARGED me for the privilege!! I will not be going back, and urge you to find a different dentist.

  • 5 stars

    Happy Paient

    Provided by

    I was in a wedding in Atlanta this past summer knowing there would be a lot of photo opps I decided to go in for a whitening. The opportunity was very efficient and I was able have a big confident smile in all the pics the day of the wedding.

  • 1 stars

    Horrible ""beside"" manner

    Provided by

    I went to Radiant Smiles today for a new patient visit and cleaning. I was very satisfied with my dental hygienist at first. She cleaned my teeth well and explained things as we went along--and then we got to the end of my visit... Dr. Wu came in, spent no more than 30 seconds in the room, used a device I

  • 1 stars

    ABSOLUTE RIP-OFF!!!! Teeth Whitening.

    Provided by

    If there was a minus rating, I'd be giving it! I bought a Groupon coupon for a $643 teeth whitening. I paid $69 for it. A young woman applied bleach to my teeth. 30 minutes later, she told me I was all done. There was absolutely NO CHANGE in my teeth. In fact my wife said that my side teeth (untouched) were whiter than my front teeth that were ""bleached""!

  • 1 stars

    STAY AWAY!

    Provided by

    This is the worst dental practice ever. Save your money and find a more reputable and professional practice!

  • 1 stars

    PEOPLE PLEASE READ!!!!

    Provided by

    DO NOT GO TO THIS OFFICE FOR WHITENING!!!! There are several of reasons: 1. No one like to answer the phone!!!!! unprofessional front desk 2. Takes FOREVER to get an appointment 3. Constantly rescheduling 4. FAKE product, used take home product replacing as in office product 5. 3-4 sessions of 15 min?!!!! make it 20 mins ONLY! 6. BIG RIP OFF!! full of horse @!#$ 7. Unable to get refund

  • 1 stars

    Disappointing service and unethical behavior

    Provided by

    I went to Radiant Smiles this morning to have professional teeth whitening performed. At first sight, the facility was clean, the staff was friendly and acted professional. Upon receiving my treatment, I felt ""pushed out"". I had to ask for a mirror to look at results, and had to ask for mouthwash to offset the taste of the chemicals. Moreover, once I looked in the mirror I noticed some pretty radical uneven discoloration, that was not there previously. I did not see any visibile all-over teeth whitening, but rather spots on some of my teeth and gums. When asking to see the dentist (Dr. Wu), I was sent the receptionist to address my concerns. The dentist came over and ""examined"", stating it's a ""difference of opinion"" and she can't do anything about that execept fill my teeth and charge me for that. UNETHICAL. Ruin people's teeth and then offer to fix it by inserting foreign matter in their mouth and charging them for it, and ruin their mouth for a lifetime.\r \r DO NOT GO TO RADIANT SMILES DENTAL!

  • 1 stars

    Radiant Smiles

    Provided by

    I am very upset with the way I am being treated after complaining to Radiant Smiles. For two crown replacements, I had 5 impressions, one broken temporary, one broken permanent crown, 7 visits in 8 weeks, an abscess, etc. I am 65 years old and have had a number crowns in both Washington, D. C. and Atlanta, and I am very disappointed that this dentist doesn't understand why I will not return or pay for my trauma.

  • 5 stars

    Response

    Provided by

    Reviewer5506: It sounds like you had a bad experience at my office, and I would like to know more about it. After a dentist has performed major work on your teeth, such as performed a root canal or placed a crown, within a week at most your teeth should feel as good as they did before the tooth began to decay. Our policy is that if we have placed a crown within the last five years and there is a problem with it under normal wear and tear, we replace the crown at no charge. Please give me a call at 404-389-0700, and let me make this right for you. Thank you. Grace Wu, D.D.S. Radiant Smiles Dental

  • 1 stars

    DO NOT GO HERE!!! - Horrible Experience

    Provided by

    I went to Radiant Smiles and had some major work done (a few fillings, crowns, etc) that was close to $2,500. It took them THREE different visits to actually get the two crowns to fix! Six months later, I went back and they told me I needed another crown for a tiny crack in one of my back teeth that had all of a sudden appeared. I decided to get a second opinion and turns out that not only did I not need another crown, but the first two crowns I had put on are not even fit down around my tooth. My second opinion dentist has been in the business for 30+ years and he said that he had never seen worse dental work. I am actually in the process of contact someone at the American Dental Association to see what my next steps should be as I need to have the crowns redone. I would not recommend Radiant Smiles for any dental work!\r \r Check out the ""F"" rating they received with the Better Business Bureau!! Horrible! \r

  • 5 stars

    A Caring DR

    Provided by

    Dr. and her staff provide a friendly enviroment along with top notch care. Been to many other dentists, who pale to Dr. wish I found her sooner.

  • 5 stars

    BEST IN TOWN

    Provided by

    GREAT CUSTOMER SERVICE. I have always had good experiences. They people are very friendly and helpful.

  • 5 stars

    Nothing but the best!

    Provided by

    They care about their patients. They only want the best for you. I cannot express how much my new smile means to me!

  • 5 stars

    I'll never go to another dentist again...

    Provided by

    Radiant Smiles Dental is the best dental office I have been to. The staff and Dr Wu are absolutely WONDERFUL, courteous, friendly and they genuinely care about you and your concerns. I will be recommending them to everyone I know.

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