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PetSmart

CLOSED NOW

Today9:00 am - 9:00 pm

Tomorrow9:00 am - 9:00 pm

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Business Details

28

years

in Business

We love to see healthy, happy pets.
Hours:

Regular Hours

Services/Products:
  • Birds
  • Cats & Kittens
  • Fish
  • PetSmart
Brands:
Grreat Choice, Authority, Simply Nourish, Top Paw, Authority, Toy Shoppe, Top Fin, All Living Things, Top Wing, Wellness, Marvel, Natural Choice
Payment method:
discover, amex, check, master card, visa, cash
Location:
Midtown Place
Neighborhoods:
Northeast Atlanta, Old Fourth Ward
Categories:
Pet Services, Pet Food, Pet Stores, Pet Training, Birds & Bird Supplies, Pet Grooming, Aquariums & Aquarium Supplies, Dog Training, Tropical Fish, Pet Sitting & Exercising Services

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02/20/2011
Can't review them because I can't get an appointment

I honestly cannot review this location because I cannot get an appointment. I have tried calling four times (different days) and have been put on hold for 5 minutes or longer. I actually drove over to this location just so I could tell the manager that I would be taking my business elsewhere. I hope they can make it with that type of customer service in this economy.

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02/19/2011
I feel like slapping the manager and grooming staff

I have a 10 year old mini-daschund that has been going to Petsmart off and on for about 5 years to get her nails done. There office has always been a wreck and they have high turnover in their grooming department, so you never know what you are going to get. But still, they'll do in a pinch--I thought. After all these years of bringing ""Peanut"" in, they refused to cut her nails because we refuse to get her rabi... view more

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10/12/2010
Awesome

Since I got my dog, Petsmart has been the only place where I have taken Jazmine. Jazmine love being groomed at Petsmart and I enjoy taking her. the staff is always friendly and willing to help with making sure I choose the right food or toys for my dog.

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09/29/2010
Noticeable Difference

I have been shopping at this Petsmart for years now. The store has not always been clean and the staff has not always been nice. But I have noticed a HUGE change in Petsmart's customer service, cleanliness, and expertise. The entire store, including the grooming salon, is under new management and you can tell customer service is their number 1 concern. I have never had any complaints about the salon and my pup's groo... view more

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07/20/2010
Horrible!!!

Shopping at this location since over a year, and usually find what I need. Nevertheless, as in any other store, merchandise might break or unfit for use. What you would usually do is bring it back and either exchange it or ask for a refund. NOT AT THIS STORE!!! Management showed no sense or capability to understand the most simple scenario, and refused to provide an in-store exchange, since product "could not be... view more

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07/19/2010
Horrible!!!

Shopping at this location since over a year, and usually find what I need. Nevertheless, as in any other store, merchandise might break or unfit for use. What you would usually do is bring it back and either exchange it or ask for a refund. NOT AT THIS STORE!!! Management showed no sense or capability to understand the most simple scenario, and refused to provide an in-store exchange, since product ""could not be ... view more

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03/01/2010
I have had great experiences

I have had nothing but great exoeriences at this Petsmart. They have everything I need. The people at Banfield Animal Hospital (in the store) have been wonderful. Dr Freshwater has gone out of her way to discuss issues with my pet even after hours.\r \r I feel bad that others have had such a bad experience because mine is all good. \r \r I guess you are more likely to post negatives. I have never posted any... view more

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12/03/2009
PETSMART BIRMINGHAM ALABAMA

THE PETSMART IN BIRMINGHAM ALABAMA IS WONDERFUL, I TOO WOULD BE UPSET ABOUT WASTING TIME ON MY LUNCH HOUR AND MY PET'S GROOMING NOT BEING WHAT IT SHOULD BE- COMPLAIN COMPLAIN COMPLAIN- THAT'S WHAT I WOULD DO AND CONTACT THEIR HOME OFFICE IF THEY ARE NOT NOTIFIED HOW ARE THEY TO HOW WHAT POOR SERVICE THEY ARE PROVIDING- WHO KNOWS MAYBE YOU MAY RECEIVE A FREE GROOMING OR A COUPON FOR FREE MERCHANDISE!

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05/27/2009
ANGRY AGAIN AT PETSMART!

Today I went to Pet Smart on my lunch hour and when I walked in the door I asked the checkout clerk where the Sci Diet ID food was located and she directed me to it. It was on a shelf, not behind the desk, so anyone could just walk up and grab it. I then spent about 20 minutes talking to the adoption service people. Afterwards, I went to check out, waited in line for about 5 minutes, and then was told that I needed a... view more

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07/10/2008
Go elsewhere for grooming.

Petsmart has all of the vitals, however, their grooming service is absolutely heinous. If you bring your dog in *with an appointment* in the morning, you'll be forced to leave your pooch for at least 6 hours in those tiny cages where they're scared to death. So, this time, we decided to take our pup in the evening, by appointment, a few hours before close. However, when we got our pup back, his haircut was ALL kin... view more

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PetSmart

650 Ponce De Leon Ave NEAtlantaGA 30308

(404) 872-2363

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PetSmart

650 Ponce De Leon Ave NEAtlantaGA 30308

(404) 872-2363

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