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Pak Mail

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Business Details

32

years

in Business

We Pack & Ship Anything Anywhere!
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
Pak Mail is your packing and shipping center. We understand the value of flexibility, service and convenience to our customers. Our trained and talented staff will find creative and efficient solutions for all your business and personal needs. Since our founding in 1984, Pak Mail has grown to more than 430 locations in the United States and around the world. From the familiar to the priceless, the irreplaceable to the seemingly impossible, trust Pak Mail to pack and ship it carefully. Some unusual items we've packed and shipped include an original Picasso, a snowman to Florida and an ancient dinosaur egg. Let Pak Mail assess your needs and recommend solutions.
Extra Phones:

Phone: (404) 699-9807

TollFree: (800) 778-6665

Toll Free Phone Description: (800) 778-6665

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Brands:
Fed Ex, USPS, FedEx, UPS, ABF, Roadway Express, DHL, air, shipping
Payment method:
master card, visa, discover
Location:
Cascade Crossing
Neighborhood:
Southwest Atlanta
AKA:

Pak Mail Centers of America

Pak Mail Center

Categories:
Shipping Services, Mail & Shipping Services, Packing & Crating Service, Container Freight Service, Freight Brokers

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Reviews

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01/02/2016

Overall

I just went into this location today to drop off packages and the service was terrible. I entered the store and there was a gentleman behind the counter on the telephone. He asked what I wanted and I informed him I wanted to drop off packages and get a receipt. He then stated with an attitude "one moment please" and went to the back and continued his conversation on the telephone like I was not there. He then came up front and I asked for a supervisor and he started being extremely rude telling me he would not serve me and leave. I told him I had a right to be served and my voice was never raised nor was I rude to him. He then started telling me to just go somewhere else. He then stated you want to do this over and I said yes and he then told me to shut up and he will not deal with us. I felt like I was in the twilight zone. He finally gave me my receipt. I told him he really needed Christ and he stated he has him but not with me. I told him to have a blessed day and left.



I also asked him for the owner and he stated he is the owner. If this is the unprofessional and rude behavior of an owner of a business, I am surprised he still has one. It is so sad that this is a black owned business and this is the kind of service he provides.



I will not patronize a business like this no matter what race the owner is. I don't see this man staying in business long treating customers like this.



Let's keep him in our prayers because something is truly wrong here.

01/14/2015

Overall
Not the best but okay

There's a man and a woman whose names I don't know unfortunately. The woman multitasks really well which helps gets the customers in and out as fast as humanly possible. She's great. The man however has a really condescending attitude with no patience to guide the customers through a process whether it be to use a copier, computer, fill out a form or whatever. He will constantly remind the customer to stop, slow down, and read. While I understand that it gets annoying that know one wants to read anything because they're in a rush....his attitude will easily make you feel like a child. God forbid you have any questions...I feel like the woman is the only reason I'm giving this place 3 stars as far as customer service goes. I've never had any problems at all with any deliveries so as long as the job is done I don't mind going to them for convenience.

07/22/2011

Provided by Citysearch - 
Overall
pak mail cascade rd is notrious for losing mail & packages

Worst mail service ever! These unprofessional people will loose your mail / packages and refuse to take ownership. I have packages delivered there because I live in an condo and dont like my packages left in the hallway... Some are very expensive. The staff at pak mail has lost over 3 packages in less than 2 weeks. All of which has delivery confirmations.

The companys response was it's the us postal service word against ours. Delivery confirmations dont require signatures unless an additional fee is paid; however, if the usps states it was delivered you really dont have a claim. So dont loose your money to these morons!! I'm only hoping the employees are not keeping/hiding the packages themselves.

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Pak Mail

3695 Cascade Rd SW Ste FAtlantaGA 30331

(404) 699-2828

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