do NOT consider this salon for your wedding
If you are looking for a salon to do hair and make-up for your wedding, don't even consider Ecotage Salon.
The stylist I did my trial with never showed up (even though she intermittently called me on my cell phone for a period of one hour saying she was 'just one light away' or would be there in 5 mins), the salon didn't have hair pins or hair ties (I'm not making that up) and half of my bridesmaids' hair fell down in the car ride home.
Also, when I called the manager that morning to tell her about the above, I was yelled at for being unreasonable and told I had never informed her that I needed to leave at a certain time (which I promise, I had done repeatedly). My sister left a voice mail for the manager when we left to tell her that we would need to meet with her on Monday to discuss how the morning had gone (namely, no hair pins/ hair ties, no power for the first 15 mins, the stylists we had booked and done a trial with never showed up), but emphasized that we wanted to put the experience behind us for the rest of the weekend and focus on the wedding.
I received a very rude voice mail from the manager on my cell phone an hour later, once again, saying I was being unreasonable--even if the stylist I had my trial with didn't come, someone had ended doing my hair, so what was the issue? My mom returned the call and left another message with the manager saying there may be some aspects of the morning she had not been made aware of and that they would like to meet with her on Monday. Once again, she reiterated that we would like to put the experience behind us for the rest of the day and focus on the wedding.
Flash forward one hour: I am driving to the church with my parents and receive a call from the manager--once again, defending the salon and arguing with me that I had never discussed needing to leave at a certain time (which I promise, I had. This conversation was in the presence of several members of my bridal party who assured me that this was made clear).
I told her I was on the way to the church and did not want to have this conversation at this time. She continued to yell and I hung up.
It ended up being a beautiful day--one of the happiest of my life--but I would be lying if I said the whole experience didn't frazzle my family and me and wasn't a nightmarish way to start my wedding day.
The stylist who did end up doing my hair apologized throughout the morning for how the situation was handled and told me they couldn't believe how calm I was (I think at the time, I was too stressed out to do anything but sit there numbly and hand them hair pins from my purse). Macy's Regional also apologized when we did follow-up on Monday and refunded me in full.
Nevertheless, I wanted to write this review to prevent some poor out-of-town bride from making the same mistake.